Business Analyst

Key Responsibilities

• Lead requirements gathering sessions and stakeholder interviews to capture business needs.
• Analyze existing processes and systems to identify integration opportunities and constraints.
• Create detailed business requirement documents (BRDs), functional specifications, user stories, and acceptance criteria.
• Develop process maps, interface data mappings, and workflow diagrams.
• Work closely with architects and developers to ensure clarity and feasibility of requirements.
• Define and support the development of test scenarios and participate in UAT planning.
• Track and manage requirement traceability, change control, and issue resolution..

Required Skills and Qualifications

11+ years of experience as a Business Analyst in complex IT projects.

Proven ability to document functional, non-functional, and system integration requirements.

Proficiency in tools like Azure ADO, Visio, BPMN, and requirements modeling techniques.

Strong understanding of API-driven integrations and data transformation concepts.

Excellent stakeholder management, presentation, and communication skills.

Mandatory:

Experience in aviation, airline operations, or IFE system integrations.

Familiarity with REST APIs, Swagger/OpenAPI, and enterprise data models.