Product Data Analyst - Europe (Remote)

We’re now hiring a Product Analyst to help us level up our product analytics and tracking across our global portfolio. This role is all about connecting the dots—from user behavior to product impact—and enabling our teams to make better decisions, faster. You’ll work across four product streams (both SaaS and on-premise), supporting ~20 product managers and collaborating with engineering and data teams. You’ll play a key role in defining meaningful product metrics, helping PMs ask the right questions, and guiding engineers on how to implement clean, actionable tracking.

Location: Remote, Europe (Bulgaria, Sofia preferred, hybrid possible in our office locations) | Full-time | €44K - 53K

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, and Sitejet.

Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture.

Hi, I’m Bartek, Director SEO & Social Media Marketing Product Portfolio here at WebPros and your future manager. I started my journey by founding a digital agency in my early twenties, which led me into the world of product strategy, growth, and analytics. Over the past 15 years, I’ve helped scale SaaS products to hundreds of thousands of users, led teams across product, development, and marketing, and contributed to building a structured, data-informed culture across WebPros. Today, I focus on driving product success through measurable insights, strong execution, and scalable frameworks—and I’m looking for someone who’s excited to do the same.

The biggest challenge in this role? Building a full, end-to-end picture of user activity tracking. That means navigating legal/privacy boundaries, working closely with engineering to ensure quality data flows into Mixpanel and our data warehouse (BigQuery, Redshift, PostgreSQL), and educating PMs on how to choose the right metrics and interpret results. It’s a hands-on role, and we’ll look to you as the go-to expert for product analytics tools like Mixpanel, SQL, and Looker Studio.

You’ll thrive here if you’re comfortable educating others, writing your own queries, structuring metrics from scratch, and collaborating across functions to turn ambiguity into clarity. If you’re the kind of person who gets excited about fixing messy data, documenting tracking plans, and influencing product direction through insight—you’ll fit right in.

We don’t believe in endless checklists of requirements. Instead, here’s what success looks like in your first 6 months:

• 30 Days: Familiarize yourself with our full product portfolio, from SaaS to on-premise tools. Understand the structure of our four product streams and begin building relationships with product managers, engineers, and data stakeholders. Review and update tracking requirements documentation and assume ownership of Mixpanel communication and implementation support.
• 60 Days: Take ownership of core product metrics for your assigned product stream(s). Establish tracking processes with product and engineering teams, guide event implementation, and support engineers in implementing tracking specs correctly. Deliver your first post-launch analysis and help PMs identify actionable product insights.
• 120 Days: Lead in closing key gaps by coaching engineers on clean data implementation and supporting PMs in identifying meaningful metrics and creating data stories. Run end-to-end behavioral analysis for features across multiple product lines. Begin building strategic partnerships with the Data Engineering team to enhance user activity data with broader data lake metrics.
• 180 Days: Establish yourself as a trusted advisor across multiple product streams. Drive improvements in analytics processes and data documentation, and proactively contribute to team-wide best practices. Influence roadmap decisions, help shape how success is measured across product lines, and start educating PMs and engineers to improve analytics maturity across the product org.

As you grow in this role, you’ll have the opportunity to expand your impact across all four product streams—mentoring others, contributing to analytics tooling decisions, and driving standardization across our tracking and reporting ecosystem.

• You enjoy helping others level up — from defining tracking strategies to coaching others on interpreting data.
• Are confident working across multiple product streams, collaborating with 20+ PMs and diverse engineering teams.
• Have strong hands-on experience with Mixpanel, including maintaining lexicons, validating implementation, and driving tracking consistency.
• Can work end-to-end—from metric definition and SQL-based analysis to visualization in Looker Studio and strategic recommendation.
• Are comfortable coaching teams on both the technical (data hygiene) and strategic (product metrics) aspects of analytics.
• Communicate clearly in writing and asynchronously across stakeholders in product, engineering, and data.
• Thrive in complex environments and enjoy creating clarity out of ambiguity.

• Prefer to work on a single product or within a narrowly defined scope.
• Need top-down instruction for daily tasks or find it hard to prioritize without a detailed playbook.
• Avoid working across legal, engineering, and product to solve messy data problems collaboratively.
• Expect clean and centralized data to always be available—some digging and reconciliation is required.
• Aren’t comfortable with technical tools like SQL, Redshift, BigQuery, or Mixpanel, or need significant support to operate independently.
• Struggle to educate and coach others on the “why” and “how” of good analytics practices.

• Team & Collaboration: Remote-first and async-friendly setup, embedded within the product org and working closely with Product Managers, Engineers, and the Data team across four product streams.
• Team Structure: You’ll be 1 of 3 Product Analysts supporting ~20 Product Managers, working cross-functionally across four product streams with dedicated product and engineering teams.
• Communication & Meetings: Clear, structured documentation using Confluence and O365; async-first communication via Slack; minimal, focused meetings held via Teams.
• Tooling & Stack: Daily use of SQL, Python, Mixpanel, Google ETL, BigQuery, Redshift, PostgreSQL, MongoDB, Looker Studio, and Google Sheets.
• Collaboration & Documentation: Jira for planning and tracking; Confluence and Looker dashboards for transparent documentation and sharing of analytical outputs.
• Ownership & Autonomy: Analysts own the full workflow — from defining metrics and data requirements to conducting analysis and presenting actionable insights.
• Rituals & Process: Weekly team syncs and regular squad rituals ensure alignment, adaptability, and a continuous feedback loop between data and product direction.

WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation.

We are a fully remote, async-friendly company where transparency, open communication, and collaborative problem-solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, WebPros offers a dynamic, evolving career journey that you can shape based on your strengths.

We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength.

At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together.

We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow.

Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive.