Solutions Engineer - Singapore

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

The Solutions Engineer works with Sales and Business Development to guide clients through deployment and go-live. Collaborates internally with Sales, Product, Engineering, and Marketing, while engaging externally as the technical expert aligning client goals with company solutions. An individual contributor role supporting high-profile partnerships.

Requirements

• Experience in a tech ops or ad ops role
• solutions/sales engineering experience, preferably within the advertising technology space
• great communication skills (written / verbal)
• ability to design and deliver large scale presentations to clients and internal stakeholders
• knowledge of ad serving technology, including but not limited to RTB, Header Bidding, VPAID, Mobile SDK, API
• proficiency working with large data sets
• familiar with UNIX systems and the Command Line Interface
  
  
  

Responsibilities

• Serve as the pre-sales expert, by understanding the client needs, and goals, then turning it into a scalable solution using the company's product offerings
• Provide technical expertise during integration lifecycle, including troubleshooting integration related issues, reporting discrepancies, and implementation concerns
• Review and test integrations to ensure proper implementation
• Closely work with client services team to ensure comprehensive account transitions after integrations are complete
• Lead multiple, complex partner integrations that are both standard and entirely customized from discovery, through go-to-market
• Generate and implement ideas and solutions to continuously improve the customer's experience. Apply the resulting insights to inform company operating plans and help create solutions that address both situational and systemic issues to continuously improve the customer experience with integrations and increase value of the company's solutions to customers
• Demonstrate expertise in multiple skills and/or knowledge areas relevant to responsibilities, and basic knowledge in related areas as well as become recognized as a specialist within our team and functional group
• Serve as a representative of the Solutions Engineering team in cross-functional projects
• Become subject matter expert in the company's product offerings and be able to explain all technical aspects of products to internal and external stakeholders
  
  
  

Benefits

December bonus

Medical expenses insurance

Subsidy for medical check-up studies

Days off

Official holidays

Mandatory rest days will be granted as stated in the LFT (Labor Law)

• LFT: Federal Labor Law in Mexico
  
  

Sick leave

Performance management framework PMF

English and Spanish classes

Certifications

Laptop policy

Amazon giftcard

Gift card on your birthday

Taquitos rewards

Equal employment

Enroute is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.