Tech Support Assistant (6-Month Contract)

Job Title: Tech Support Assistant (6-Month Contract)

Location: Ang Mo Kio (AMK)

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Salary: $2,000 per month

Job Summary: We are looking for a Tech Support Assistant to provide daily IT support for end-users, assisting in troubleshooting hardware and software issues, setting up equipment, and ensuring smooth operation of IT systems. This is a 6-month contract role suitable for individuals with basic IT knowledge and a proactive, service-oriented mindset.

Key Responsibilities

• Provide first-level IT support for desktops, laptops, printers, and other peripherals.
• Assist in the installation and configuration of operating systems, applications, and software updates.
• Handle basic network troubleshooting (e.g., internet connectivity, IP conflicts).
• Support user onboarding/offboarding, including account setups and hardware issuance/returns.
• Maintain inventory of IT assets and ensure proper tagging and documentation.
• Log and track support requests through the internal ticketing system.
• Escalate complex issues to senior IT staff or vendors when necessary.
• Assist with basic AV and video conferencing setup as needed.
• Perform other IT administrative tasks as assigned.
  
  

Requirements:

• Nitec, Higher Nitec, or Diploma in Information Technology or related field.
• 0–1 year of experience in IT support or desktop support roles.
• Basic knowledge of Windows OS, MS Office, and common IT troubleshooting procedures.
• Good communication and interpersonal skills.
• Team player with a willingness to learn and take initiative.
• Able to commit to the full 6-month contract.
  
  

How To Apply

Simply submit your application by clicking the ‘Apply link’.

Siti Zuriana Bee D/O Mohamed Yusoff (EA Personnel Reg. No.: R23112335)

EA License No: 08C5248

Please Indicate The Below Information In Your Resume

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work
  
  

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