Product Manager

Location: Gurugram

Experience:5+ years

Role Expectations:

• Own and deliver digital transformation projects from concept to launch — acting as the bridge between business and tech.
• Gather requirements from cross-functional stakeholders (Sales, Ops, Marketing) and translate them into clear product specs/user stories.
• Prioritize and manage the product backlog across digital initiatives — internal automation tools, web/app platforms, and e-commerce solutions.
• Coordinate with design, development, and data teams to ensure timely, high-quality delivery.
• Monitor product adoption and continuously optimize workflows using data, user feedback, and business KPIs.
• Identify and implement automation opportunities in customer experience, revenue channels, and operations.
• Manage vendor/partner relationships and ensure timely execution of collaborative projects.
• Build internal tools, dashboards, and systems that improve decision-making and process efficiency.

Must Have Skills:

• 5+ years of experience in digital product management, digital transformation, or tech project delivery.
• Proven experience in managing web/mobile platforms, internal tools, and automation projects.
• Understanding of SDLC, agile methodology, and stakeholder communication.
• Familiarity with low-code/no-code tools, APIs, data platforms, and CRM systems is a plus.
• Strong ability to translate business pain points into product features or automation workflows.
• Cross-functional leadership with the ability to balance stakeholder asks with tech feasibility.
• Clear focus on ROI, operational metrics, and data-driven decision-making.
• Excellent communication and documentation skills.
• Proactive ownership, adaptability, and bias for action.
• Strong problem-solving and decision-making skills under ambiguity.