Site Reliability Engineer

About the job

PharmaLex are looking for a Site Reliability Engineer to work within SRE to support our products. This is a permanent home based position.

If you are passionate about reliability, good engineering practices and processes, automation, and customers we want to hear from you!

Who we are

PharmaLex is now part of Cencora, a leading global healthcare company with a foundation in pharmaceutical distribution. Together, PharmaLex and Cencora offer end-to-end product commercialization, including global market access strategy and execution, to drive patients’ healthier futures wherever they are in the world. Our experts use technology-elevated solutions to support clients through the entire product lifecycle.

About the role

As an SRE, you’ll play a critical role in ensuring PharmaLex’s customers experience seamless, reliable service. Your work will reduce downtime, automate key operational tasks, and improve system performance, allowing the business to scale globally while maintaining product excellence.

• Drive the automation of operational tasks using programming discipline and languages like GO.
• Own the observability stack and provide deep insights into the behaviour of the application. Establishing SLI/SLOs for products, and continuously improving solutions to achieve these targets.
• Respond to incidents and outages, conducting root-cause analysis through blameless postmortems.
• Maintain and improve our key infrastructure, such as Kubernetes and Azure cloud offerings.
• Collaborate with DevOps, development teams, operations and stakeholders to improve system resilience and optimize performance.
• Support, mentor, and coach other members of the team
• Maintain the IaC of the products using tools like Terraform and Ansible with Azure DevOps

What does SRE mean here at Pharmalex?

• SRE at Pharmalex is the software engineering approach to production operations.
• 50% of your time will be building software to automate the manual work you do during the other 50% of your time will be providing operational support to the products you cover.
• SRE operates critical products 24/7/365 operating within agreed SLOs. Out-of-hours support via a rota. Managing incidents, managing stakeholders and running blameless postmortems to improve the product.
• SRE works with the other engineering areas of DevOps and Development to drive reliability within the product lifecycle.

What are we offering?

• 100% fully remote!
• Attractive salary!
• Excellent benefits package, including health cover.
• Flexible working hours
• Work with modern tech stacks
• A fun and friendly atmosphere where people are encouraged to explore new ideas.
• Space to learn. 10% of your time is reserved for training days. Access to online training tools including aCloudGuru.
• High autonomy. You are the engineer and craftsperson we are here to enable you to make your masterpiece your way.
• Career progression and mentorship via the SIFA Framework. We want you to be the best version of yourself. Clear goals and development plan to get you where you want with space and tools to achieve those goals.
• International mindset, operating in a diverse working environment, interacting with global employees and customers, and understanding and valuing cultural differences to become a global player in our industry.
• Collaboration - working in a dynamic and inclusive environment with accessible people and management, resulting in supportive colleague relationships helping us generate success as a team.

What are we looking for?

We are looking for someone with a strong mix of technical and soft skills to drive technical brilliance and strong collaboration across multiple teams.

Technical skills

• Cloud infrastructure: Strong experience with Azure or other cloud providers, including resource management, monitoring, and automation.
• Kubernetes/Containerisation: running highly available applications on production clusters.
• Programming languages such as Go or Python to a high standard
• Databases: Solid understanding of MySQL or other relational databasesIaC tools such as Terraform.
• Observability: Experience with SLI/SLOs and instrumenting applications to understand what’s going on underneath the surface
• Incident Management expertise
• IaC Tooling: Experience using Terraform for managing infrastructure as code, focusing on best practices for deployment and scalability.

Soft skills

• A strong drive to engineer solutions using best practices. Critical to our values!
• You are passionate about the world of SRE, enjoy learning new skills and are always pushing yourself to learn more.
• You can deal with high-pressure situations, step back and get the full picture before jumping in.
• You aspire to produce high quality work and push for engineering excellence.
• You thrive in a strong teamwork environment and put the team first in all your actions.
• You are a team player who drives the team forward through mentoring, knowledge sharing, feedback and blameless post-mortems and retrospectives.

Pharmalex is an equal opportunity employer and welcomes everyone to join our growing team. At Pharmalex we make sure that we comply equality, diversity and inclusion in all our offices and prohibit against any discrimination on basis of race, religion, colour, sex, age, marital status or disability status etc.