Business Analyst

Company Description

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 151 countries with over 360,000 people who are committed to delivering quality in assurance, advisory, and tax services. In India, our professionals help solve business issues and identify opportunities with industry specialization. PwC has offices in various cities including Mumbai.

Role Description

This is a full-time Insurance Business Analyst role located on-site in Mumbai at PwC India. The Business Analyst will be responsible for tasks like analyzing business processes, gathering and documenting business requirements, and utilizing strong analytical skills for problem-solving.

Expectations

• Ranging between (4-8) years of experience
• Major Experience in at least one of Life, General or Health Insurance
• Secondary experience in another LOB (other than above) is a plus
• Understanding of Insurance distribution network
• Detailed understanding of at least one of New Business, Customer Service and Claims process
• Understanding of core policy administration system is a plus
• End-to-end engagement experience in either of Front Office/ Back office transformation initiative
• Understanding of the network integration
• Expert knowledge and experience in Requirement Elicitation, BRD/FSD and other project level documentation like WSR, FTM, user manuals
• Experience in UML tools like MS Visio or similar, use-case diagrams and integration methodologies and Expert knowledge and experience in Requirement Elicitation, BRD/FSD and other project level documentation like WSR, FTM, user manuals
• Experience in managing User Training and UAT
• Strong written and spoken English communication skills; act as SPOC between the client and the internal teams for the entire project duration
• Ability to interact and present to CXO level users
• Maintain client coordination and satisfaction
• Experience in working in an Agile environment and delivering projects in multiple delivery methodologies