User Experience Design Intern
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Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
User Experience Design Intern
As a UX Design Intern at Genesys, you’ll incorporate user-centered design principles to produce high-quality designs and prototypes that inspire, engage, and excite our users. You’ll collaborate with fellow designers, evolving our design language while delivering innovative, best-of-class digital products by creating conceptual sketches, wireframes, user requirements, conceptual models, personas, and flow charts among others.
Above all else, the User Experience team focuses on our users. We are passionate about meeting the needs of our users and positively impacting their day-to-day roles. We gather insights in customer usage, behaviors, and emotions in order to inspire and inform our design process. We strive to embody the voice of our users around the office and in our work. In this role, you’ll join a diverse team of design professionals while collaborating with other teams across the company to deliver our next generation digital products.
Our internship placements will start on the 12th of January 2026 and run on a full-time basis until the end of August 2026.
Location: For this position, candidates will be required to work from our Galway office on a hybrid basis.
Your Internship at Genesys:
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
User Experience Design Intern
As a UX Design Intern at Genesys, you’ll incorporate user-centered design principles to produce high-quality designs and prototypes that inspire, engage, and excite our users. You’ll collaborate with fellow designers, evolving our design language while delivering innovative, best-of-class digital products by creating conceptual sketches, wireframes, user requirements, conceptual models, personas, and flow charts among others.
Above all else, the User Experience team focuses on our users. We are passionate about meeting the needs of our users and positively impacting their day-to-day roles. We gather insights in customer usage, behaviors, and emotions in order to inspire and inform our design process. We strive to embody the voice of our users around the office and in our work. In this role, you’ll join a diverse team of design professionals while collaborating with other teams across the company to deliver our next generation digital products.
Our internship placements will start on the 12th of January 2026 and run on a full-time basis until the end of August 2026.
Location: For this position, candidates will be required to work from our Galway office on a hybrid basis.
Your Internship at Genesys:
- Create digital assets that effectively communicate product function and intent, user interaction, and screen hierarchy.
- Produce user requirements specifications, conceptual models, personas, storyboards/scenarios, flow charts, conceptual sketches, wireframes, IAs, design prototypes, and visual design artifacts.
- Participate in product and feature ideation and conceptual development for web and mobile solutions, also taking into account responsive design considerations.
- Participate in cross-functional teams that include creative leads; designers; project managers; product managers; software developers; and QA
- Keep up with evolving design trends, technologies and best practices.
- Working towards any of the following: HCI, Interaction Design, Industrial Design, Visual Design, and/or related fields.
- Knowledge of interaction design processes and methodologies, particularly as applied to desktop & mobile products.
- Enjoying working in an innovative environment, taking ownership for your work with an aptitude for team collaboration and open communication.
- A desire for continual learning and personal development.
- Proficient in suite of Adobe tools and/or Sketch.
- Have an online portfolio showing a mix of UX/UI design experience.
- If this sounds like you, then we would love to hear from you. You can submit your up-to-date CV through the application link.
- A 30–45-minute interview is scheduled with you and the hiring manager to tell you a bit more about Genesys, the available intern position, followed by a discussion about your background & interests.
- To prepare for this interview, please ensure that you are comfortable talking about your project work and talking about items in your portfolio.
- A member of our Talent Acquisition team will be in contact with feedback. If you are successful in securing an offer for one of our intern positions, a member of our team will discuss this with you.
- Finally, You’ll get started with us in January!
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Post Date
2025-06-23
Job Type
REMOTE
Employment type
Full-time
Category
Design, Art/Creative, , Information Technology
Level
Internship
Country
Ireland
Industry
IT Services , IT Consulting , Software Development ,
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