Unison ConsultingL2 Production Support (Java and J2EE Based Applications)
Key Responsibilities:

  • Provide L2 production support for Java/J2EE-based applications
  • Monitor application performance using tools like AppDynamics, Grafana and Kibana
  • Investigate and resolve incidents, outages, and performance issues in a timely manner
  • Perform root cause analysis (RCA) and implement long-term fixes
  • Collaborate with developers for bug fixes, enhancements, and code deployments
  • Participate in incident and change management processes
  • Create and maintain support documentation, runbooks, and knowledge base articles
  • Participate in on-call rotation and ensure SLAs are met
  • Support deployments, patching, and configuration changes in non-prod and prod environments
  • Develop or enhance monitoring dashboards, alerting mechanisms, and automation scripts

Required Skills & Experience:

  • 5+ years of experience in application support or software engineering
  • Strong knowledge of Java, Spring, REST APIs, and SQL
  • Experience with Unix/Linux commands and shell scripting
  • Hands-on experience with log analysis tools (Kibana, ELK, etc.)
  • Familiarity with CI/CD tools (Jenkins, Git, Maven) and deployment practices
  • Experience working with relational databases (MariaDB, REDIS)
  • Experience working on Cloud Environments AWS
  • Good understanding of microservices architecture and web application troubleshooting

Kindly take note of the following details for shift work

  • Shift Timing
  • Morning shift 6am to 3pm
  • General shift 9am to 6pm
  • Afternoon shift 2pm to 11pm
  • Night shift 10pm to 7am.
  • Need to support including night shift, weekends and public holidays

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Post Date
2025-06-24
Job Type
-
Employment type
Contract
Category
Information Technology
Level
Mid-Senior
Country
Singapore
Industry
IT ServicesIT Consulting ,
Unison Consulting*******