L2 Production Support (Java and J2EE Based Applications)Track This Job
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Key Responsibilities:
- Provide L2 production support for Java/J2EE-based applications
- Monitor application performance using tools like AppDynamics, Grafana and Kibana
- Investigate and resolve incidents, outages, and performance issues in a timely manner
- Perform root cause analysis (RCA) and implement long-term fixes
- Collaborate with developers for bug fixes, enhancements, and code deployments
- Participate in incident and change management processes
- Create and maintain support documentation, runbooks, and knowledge base articles
- Participate in on-call rotation and ensure SLAs are met
- Support deployments, patching, and configuration changes in non-prod and prod environments
- Develop or enhance monitoring dashboards, alerting mechanisms, and automation scripts
- 5+ years of experience in application support or software engineering
- Strong knowledge of Java, Spring, REST APIs, and SQL
- Experience with Unix/Linux commands and shell scripting
- Hands-on experience with log analysis tools (Kibana, ELK, etc.)
- Familiarity with CI/CD tools (Jenkins, Git, Maven) and deployment practices
- Experience working with relational databases (MariaDB, REDIS)
- Experience working on Cloud Environments AWS
- Good understanding of microservices architecture and web application troubleshooting
- Shift Timing
- Morning shift 6am to 3pm
- General shift 9am to 6pm
- Afternoon shift 2pm to 11pm
- Night shift 10pm to 7am.
- Need to support including night shift, weekends and public holidays
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Post Date
2025-06-24
Job Type
-
Employment type
Contract
Category
Information Technology
Level
Mid-Senior
Country
Singapore
Industry
IT ServicesIT Consulting ,
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