Cisco Unified Communication Engineer

The world never stands still. Neither do we.

Are you searching for a place to unleash your creativity and make your ideas come alive? Or maybe you enjoy focusing on the clients, with their specific needs and expectations? Then look no further!

At _VOIS (Vodafone Intelligent Solutions), we have a vibrant and inclusive work culture, with a strong emphasis on innovation and collaboration. With a global team of over 29,000 highly skilled people, distributed across 8 locations, we’re looking for people who will share our vision for the future.

Let's explore the world of possibilities together!

Your day to day:

2nd Line Operations of PBX and Messaging in a multi-vendor environment with a focus on administration and maintenance of Cisco Unified Communications Manager including 3rd-party applications.

With these activities you will have a great impact on our business:

• Integrate new systems into the VF monitoring systems (incl. documentation).
• Manage and maintain the Cisco Unified Communications Manager (CUCM) incl. third-party systems with the support of our Managed Service Partner
• Manage work orders (Ticket System) from customers or 1st level directed to our managed service partner (incl. SLA monitoring/reporting).
• Support our Managed Service Partner if queries and problems arise that lie within the VF Network

With these skills you are a great candidate:

• Several years of experience managing CUCM and related systems
• Experience with network technologies and protocols (e.g., SIP, H 323, TCP/IP, SNMP)
• Experience with Operating Systems: Microsoft Systems, Linux, Cisco IOS, VM Ware ESXi, VM Ware vCenter
• English (spoken and written)

Must have technical / professional qualifications:

• 1-3 years of experience as UC Engineer
• Cisco HyperFlex/Intersight
• Certifications such as CCNA or CCNP certification are a plus

Sounds like the perfect job? We’ve got even more to offer:

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Loyalty Programme
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• We let you write your own story: go for a trip, experience new things, have fun and enjoy your 23 vacation days.
• Special Paternal Program - 4 months of paid paternity leave