Senior Product Designer

🚀 The Opportunity:

Our Client builds data‑driven websites, apps, martech ecosystems, and cross-channel experiences for enterprise brands. We’re now looking for a Senior UX/ CX Designer who loves to think beyond, lives to be challenged and wants to drive measurable impact across digital touchpoints.

We are looking for someone who truly loves what they do, who is ambitious, strategic and takes pride in doing good quality work, where you can get truly stuck in.

Projects range from discovery to E2E, including large, complex digital platforms, mobile apps, conversational interfaces, AI products, all validated by research and data.

🫡 What You’ll Do:

• Conduct structured UX research and create crafted UX artefacts
• Run projects end to end, from Discovery through to Delivery
• Facilitate workshops that bring teams and ideas together
• Plan and conduct moderated usability testing
• Create prototypes to explore and validate design directions
• Lead discovery sessions, workshops, and regular check-ins that keep clients engaged and invested
• Help clients see beyond “just features,” focusing on outcomes, users, and long-term value
• Build strong client relationships, paving the way for expansion, retention, and positive feedback
• Play a key role in evolving existing products—unlocking new streams of work and fresh revenue opportunities for clients
• Run large scale digital projects E2E
• Develop cross-channel journeys that reflect the full user experience

🧰 The Skills & Toolkit You Bring:

• Strong communicator; clear, confident, and collaborative
• Strong experience in Digital Product Design (Platforms, Apps)
• A weapon on the tools; Figma, FigJam, and friends
• Solid understanding of technology and how systems connect behind the scenes
• Skilled in stakeholder management and workshop facilitation
• Cross-channel strategic thinker with experience mapping journeys end-to-end
• Curious and open minded, you embrace AI and emerging tech to work smarter, not harder

💡 Why Apply:

• A chance to have help grow and shape this agency, they are not set in stone like a lot of the big agencies that are stuck in their ways
• Work with a team of passionate and genuinely good humans
• A chance to grow, to think beyond, not be pigeonholeed
• Work on the cool sh!t - complex digital products, systems, AI, Conversational Interfaces
• A hybrid role, with office days Tuesday–Thursday