System Test & Customer Engineer

QuantumGate is a cybersecurity venture launched by VentureOne, supported by the Advanced Technology Research Council (ATRC) and its research arm, the Technology Innovation Institute (TII). We specialize in developing and commercializing advanced post-quantum cryptographic solutions, that safeguard enterprise digital environments. Our innovative solutions, including password-free authentication and identity management, are shaping the future of secure corporate ecosystems and tackling the challenges of the post-quantum era.

As a System Test & Customer Engineer, you will play a crucial role in ensuring the quality and functionality of our products. Your responsibilities will span various areas, including designing test plans, executing quality assurance procedures, and troubleshooting errors. Here’s what you’ll be doing:

Design and Development:

• Collaborate with the product team to determine testing parameters.
• Create comprehensive test plans and customized test cases for our cloud-based and Android applications.

Android & iOS Testing:

• Conduct quality assurance and performance tests using the latest testing procedures.
• Evaluate app performance under various conditions (e.g., low memory, slow network). Check for memory leaks, excessive battery usage, and app responsiveness.
• Pay attention to the user interface (UI) and user experience (UX) of our solution
• Troubleshoot any issues and streamline testing processes.
• Understand iOs and Android operating systems and their intricacies.
• Test iOs and Android applications across various devices and versions.

Collaboration and Communication:

• Work closely with development and product teams to identify and resolve defects.
• Provide technical support and communicate effectively with stakeholders, ensuring timely resolution of issues, offering proactive solutions, and maintaining clear and concise documentation.
• Collaborate with cross-functional teams to understand and address technical requirements and deliver training sessions to enhance stakeholder knowledge and engagement.

User Testing with Local Customers:

• Conduct user testing with local customers to gather valuable feedback and insights.
• Update and deploy environments to ensure smooth testing processes.
• Manage user enrollment and actively gather feedback, customer requirements, and detailed reports.
• Design and execute comprehensive system tests and deployments specifically tailored for local customers.
• Enable customer demos in local environments to showcase the product's capabilities and gather real-time feedback.
• Maintain necessary and separate environments for different customers to ensure a seamless testing experience.
• Document demo prototype implementations and system testing results to keep track of progress and improvements

Requirements:

• Bachelor’s degree in engineering, computer science, or related field.
• Previous experience as a test engineer and user testing activities with local clients
• Strong problem-solving skills.

Join QuantumGate as we pioneer innovative solutions to secure the future of digital technology and protect tomorrow’s digital society.