Specialist Analytics

Purpose:

This role is responsible for strengthening the Data analytics practice by working closely with different stakeholders including Marketing, Sales, Operations and other Management Services Business Units (Finance, Strategy, Regulatory, Corporate services etc) on impactful use cases to contribute to business strategy and roadmap.

Functional Context:

Ooredoo’s Consumer business unit is a critical part of the company’s first line customer facing activities for all consumer product offerings and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The Planning & Analysis division is responsible for supporting Marketing BU to put in place annual business plan and strategy. This role supports the department to achieve its objectives.

Responsibilities

• Work as a business translator to understand the business requirements, design and develop automated analytics frameworks

• Analyze business data to identify trends, variances, and areas of improvement.

• Automate tasks using SQL/PL SQL scripts to streamline data processing and analysis.

• Design and develop aggregates to improve data processing efficiency.

• Develop and maintain dashboards, scorecards, and recurring performance reports.

• Partner with business units to define and track relevant KPIs.

• Ensure accuracy and consistency in all reporting outputs.

• Conduct ad hoc analysis and reports to support specific business questions or initiatives.

• Interpret data and present insights in a clear, business-friendly format using management friendly format

• Understanding of CVM and ability to perform detailed analyses of the Universal Control Group (UCG) and Universal Target Group (UTG) to evaluate the effectiveness of CVM strategies and campaigns.

• Collaborate with data engineering or IT teams to ensure data availability and quality.

• Collaborate with cross-functional teams to understand requirements and deliver effective solutions.

• Support monthly and quarterly business reviews with data analysis.

• Maintain documentation of metrics definitions and reporting methodologies.

Qualifications

Bachelor's Degree in Marketing or Finance or Engineering

Minimum Experience, Essential Knowledge & Skills

8 years of relevant experience in business data analysis, reporting, or performance analytics. At least 5 years with a telecom operator in similar capacity while working with Commercial teams Proven experience working in the telecommunications industry with a solid understanding of telecom KPIs, business models, and operational metrics. Hands On Experience writing SQL, Aggregates design and Dashboard development tools.