Global HR Shared Services Assistant

Who We Are

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll Do

Who We Are

Our HR Shared Services Center (HRSSC) spans across three global hubs—India, Costa Rica, and Portugal—delivering centralized and efficient support for HR processes worldwide.

We support the full employee lifecycle with precision, enable efficiency gains through smart systems and collaboration, and deliver measurable outcomes that enhance every employee’s journey at BCG.

You will be a key member of our Global HR Shared Services Center (HRSSC), supporting regional and local HR teams and employees worldwide with administrative HR processes. You’ll collaborate with colleagues across multiple geographies and time zones, forming part of a close-knit global HR network that values teamwork, ownership, and continuous learning.

Key Responsibilities Include

• Preparing and processing employee paperwork for new hires, promotions, transfers, exits, and changes.
• Maintaining personnel records in compliance with legal requirements and internal standards.
• Supporting onboarding and background verification including induction plans and welcome communications.
• Managing employee documentation requests including verification letters, references, and visa invitation letters.
• Delivering reporting on employee data (e.g. distribution lists, anniversaries, milestones).
• Supporting internal audits with required documentation and timely response.
  
  

What You'll Bring

• A graduation degree.
• ~1–3+ years of relevant experience in HR operations, shared services, or a process-driven role.
• Familiarity with Workday (preferred) or other HR ERP systems.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio).
• Experience working in a professional services or multinational environment.
• Fluent verbal and written English language skills
  
  

Who You'll Work With

• Be part of a respected global brand that invests in its people.
• Exposure to world-class HR systems, like Workday.
• Work in a culture that prioritizes learning, diversity, and inclusion.
• Join a growing team where your work directly drives global impact.
  
  

Additional info

You’re Good At

• Thriving under pressure with exceptional attention to detail.
• Staying flexible and reliable in a dynamic and changing environment.
• Managing multiple tasks with structure and discipline.
• Handling sensitive data with confidentiality and professionalism.
• Communicating clearly and professionally, both in writing and speech.
• Creating meaningful experiences for every customer through exceptional service.
• Collaborating across cultures and time zones.
  
  

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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