Technical Support Engineer

Do you thrive in a collaborative environment where your voice matters and your skills make a real impact ?

We're looking for a pragmatic and driven IT Support Engineer to be the go-to person for onsite and remote support, hardware setup, troubleshooting, and user assistance — all within a solid and supportive team.

IT Support Engineer - 🎯 What You'll Do

• Provide 1st and 2nd line technical support: printers, password resets, VPN, Wi-Fi, etc.
• Troubleshoot proactively — escalate only after you’ve explored every solution
• Prepare and configure IT hardware for new employee onboarding
• Install switches, PCs, and provide onsite support in shops across Belgium (approx. once a week)
• Be a crucial link between users and the infrastructure team

IT Support Engineer - 🌟 What You Bring

• 1 to 3 years of experience in IT support (1st/2nd line)
• Strong technical skills: Windows, VPN, DNS, Active Directory, Wi-Fi
• Bonus points if you have telecom experience or have worked with providers like Dstny
• Fluent in French, good command of English (Dutch is a strong asset)
• Most importantly: you’re resourceful, humble, curious, and passionate about delivering quality work

IT Support Engineer - 🍀 What’s in It for You

• Gross salary that values your expertise
• Company car + unlimited fuel card (Belgium-wide)
• Group and hospital insurance
• Meal vouchers at €8/day
• Net/month expense allowance
• On-call bonus + 12 extra RTT days
• 1 home office day/week with flexible schedule
• A down-to-earth team that values knowledge sharing and teamwork