We are looking to hire a Senior Analyst – Operations Business Systems (AOS) who will be responsible for leading the implementation, integration, and operational management of mission-critical airport systems across terminal, airfield, and baggage domains for our client based in Dubai, one of the largest companies in the region.

This position is a contract role with an initial duration until the end of the year and is renewable.

The role sits within the Digital Products & Services Department and reports directly to the Head – Operations Business Systems. We are looking for a passionate Senior Analyst to deliver and maintain cutting-edge technologies that enable safe, efficient, and seamless operations, while driving the adoption of AI/ML-powered systems for optimized decision-making and passenger experiences. You should also have experience in systems, IT, and digital transformation programs.

Key responsibilities:

• Lead the design, deployment, and integration of airport systems (terminal operations, airfield management, baggage handling).
• Define and align technical and operational requirements with strategic goals and capacity planning.
• Oversee system performance to ensure continuous 24/7 operational functionality.
• Coordinate with internal stakeholders and external solution providers for timely and quality system implementation.
• Develop SOPs, incident response plans, and business continuity strategies.
• Drive adoption of AI, ML, and automation tools to improve predictive insights, decision support, and passenger flow optimization.
• Ensure system interoperability across key domains including security, baggage, and flight operations.
• Manage lifecycle upgrades, ensure alignment with cybersecurity, compliance, and industry standards.
• Lead documentation, testing, and training activities for system deployments.
• Maintain strong relationships with vendors, AOCC, IT, baggage, and airside teams to enable real-time operational awareness.

Knowledge, skills & experience:

• Bachelor’s degree in Engineering, Information Technology, or Aviation Management (Master’s preferred).
• 7–10 years of total experience; 5–7 years in relevant airport systems/aviation IT.
• In-depth understanding of:
• Terminal systems (CUTE/CUPPS, CUSS, FIDS, BRS, Security Screening)
• Airfield systems (AODB, RMS, Airport Surveillance)
• Baggage systems (BHS, BRS, SCADA, DCS integration)
• Experience implementing AI/ML in operational systems and driving digital transformation.
• Familiarity with IATA, ICAO, ACI standards, and ITIL frameworks.
• Strong project management and stakeholder engagement skills.
• Excellent communication and problem-solving abilities.

Availability:

Preference will be given to candidates available immediately or within 30 days of accepting the offer.

We are looking for a candidate who will be able to work in the United Arab Emirates. Please apply with your resume and provide your contact details.

We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will contact you to further discuss the opportunity.