We are seeking a highly motivated Scrum Master & Agile Coach to join our Agile Release Train (ART). As a servant leader and coach, you will support Agile Teams by facilitating Agile ceremonies, removing impediments, fostering a high-performance team environment, and driving relentless improvement. You will serve as a key enabler of SAFe adoption across the enterprise by guiding teams and stakeholders in Lean-Agile best practices.

The ideal candidate is passionate about Agile principles, skilled in Scrum, Kanban, and SAFe, and experienced in coaching cross-functional teams toward self-organization, innovation, and continuous delivery of value.

Key Responsibilities:

Agile Team Facilitation

• Serve as a Scrum Master for one or more Agile teams within a SAFe ART.
• Facilitate all team-level Agile ceremonies including:
• Iteration Planning
• Daily Stand-ups (Team Syncs)
• Backlog Refinement
• Iteration Review
• Iteration Retrospective
• Ensure teams follow Agile practices, principles, and SAFe guidelines.

Program Increment (PI) Planning & Execution

• Prepare teams for and facilitate PI Planning sessions.
• Help teams draft and commit to PI objectives aligned with ART goals.
• Coordinate with other teams to manage dependencies and risks.
• Support iteration execution in alignment with ART cadence.

Team Coaching & Development

• Coach Agile teams on self-management, ownership, and accountability.
• Foster high-performing team dynamics, built on trust, transparency, and psychological safety.
• Support cross-skilling, T-shaped skill development, and continuous learning.
• Guide teams in root cause analysis and the use of improvement tools (e.g., 5 Whys, Pareto Analysis).

Flow Optimization

• Establish and maintain the team Kanban board.
• Measure, analyze, and optimize team flow metrics (e.g., cycle time, WIP).
• Ensure built-in quality through adherence to Definition of Done (DoD) and continuous integration.

Collaboration & Stakeholder Engagement

• Collaborate closely with Product Owners to maintain a well-prioritized, clear backlog.
• Facilitate stakeholder engagement and alignment throughout the development lifecycle.
• Represent the team in Scrum of Scrums, ART Syncs, and System Demos.

Enterprise Coaching & Transformation Support

• Coach individuals and teams on SAFe Lean-Agile principles, mindset, and behaviors.
• Work with SPCs and Agile PMO to advance Agile maturity across the organization.
• Support Communities of Practice (CoPs) and foster knowledge sharing.
• Coach stakeholders and non-Agile teams on effective Agile interactions.

Inspect & Adapt (I&A)

• Prepare teams for Inspect & Adapt workshops and PI System Demos.
• Facilitate team participation in problem-solving and retrospective sessions.
• Help plan improvement stories and track progress toward continuous improvement goals.

Required Skills & Qualifications:

• 10+ years of experience as a Scrum Master, Agile Coach, or Agile Project Manager
• SAFe Scrum Master (SSM) or Advanced Scrum Master (SASM) certification required
• SAFe Program Consultant (SPC) or coaching certifications (e.g., ICP-ACC) preferred
• Deep understanding of Agile frameworks: Scrum, Kanban, XP, SAFe
• Proven experience facilitating Agile ceremonies and Agile Release Train events
• Strong knowledge of Lean, Agile, and SAFe principles
• Demonstrated ability to lead teams through change and maturity journeys
• Excellent interpersonal, facilitation, and conflict-resolution skills
• Comfortable working with distributed teams and cross-functional stakeholders.

Tools

· Agile Project & Work Management Tools

o Jira, Confluence & Jira Align.

· SAFe Planning & ART Tools

For Program Increment (PI) Planning, dependency mapping, and ART tracking:

· Jira Align – for enterprise SAFe planning & alignment

· Miro /Figma – for virtual PI Planning boards, retrospectives, workshops

· Agility Health – for ART/team assessments and Agile maturity tracking.

· Collaboration & Communication Tools

• Slack / Microsoft Teams – real-time communication & integrations.

· Visualization & Flow Management Tools

• Jira Kanban Boards / Azure Boards – with WIP limits and metrics

· Metrics & Reporting Tools

• Jira Reports / Azure DevOps Analytics
• Power BI / Tableau – for custom Agile dashboards and ART-level reporting
• Agility Health – for SAFe health radar, team maturity assessments