Associate/ Project Manager - Customer Experience & Events

Associate/ Project Manager, Customer Experience & Events (Stryker Springhill)

( 23 Month FTC with view to extend)

Are you a motivated project professional with a passion for delivering exceptional customer experiences and driving meaningful change? We’re looking for an Associate Project Manager / Project Manager to join our dynamic team and play a key role in shaping operational excellence at Springhill. This is a fantastic opportunity to make a tangible impact, work alongside a passionate team, and grow your career in a collaborative environment. In this role, you'll champion a world-class customer experience for both internal stakeholders and external clients. You’ll play a key part in tracking and reporting real-time project metrics, ensuring continuous improvement initiatives are data-driven and impactful. You'll also take the lead in organizing and managing key events tied to Stryker Springhill activity, bringing energy, coordination, and precision to every touchpoint

Key areas of responsibility

• Develops, designs and establishes reporting standards. Prepare a variety of reports covering project portfolio status, resource planning and other management reports.
• Provide summary reports and metrics to monitor the performance and efficiency of R&D/NPD programs to ensure that overall portfolio execution is on target.
• Measure project portfolio performance using appropriate systems, tools and techniques in order to monitor progress, identify and quantify any variances and communicate to the R&D leadership team.
• Will contribute to building, maintaining and enhancing R&D systems, support tools and resources including the implementation of divisional and corporate web based online and automated R&D portfolio, project and resource management systems.
• Provide support to BU, Functional and Project leaders in developing and planning project schedules. Assist in the initiation, conducting and coordinating of studies and analysis on resource allocation.
• Improve predictability and timeliness of all projects
• Ensure monthly Resource meeting takes place, and data is accurate
• Provide real value to functional, portfolio and project leads through accurate real-time project metrics and reports
• Facilitate a productive and valuable monthly resource review for BU, Functional and Project leaders
  
  

Administrative and event planning duties and responsibilities:

• Provide administration support to Leadership Team members when required
• Will facilitate meeting agendas and prepares meeting minutes.
• Will create process letters, monthly highlights, progress reports, and other materials (e.g. charts, graphs, etc.)
• Will create and compile business reviews and other presentations on assigned topics or special projects as needed.
• Inspire a purpose driven organisation by communicating information to all employees that is relevant, timely, exciting, fun and inspirational
• Office management – Will coordinate meeting planning, travel planning, event planning, and calendar management.
• Will assist or plan, coordinate and manage non- routine projects and events (training workshops, customer visits etc).
• Organize / plan / coordinate offsite and onsite events and other events associated with the team.
• Timely meeting agendas, travel and logistics.
• Calendar Management, no double bookings/ managing capacity
  
  

What you will need:

• 3rd Level qualification in continuous improvement, marketing, business studies, computer science or equivalent.
• 2+ years administrative and business/project support experience in a dynamic, fast paced environment.
• Strong experience in project, event planning and coordinating a variety of events, meetings, etc. Must be able to plan, organize, and implement multiple concurrent tasks and projects.
• Certified training in project management is preferable.
• Excellent interpersonal organization and communications skills. Ability to prioritize work and keep accurate, detailed, and confidential records.
• Ability to quickly learn new desktop and web-based office software applications
• Must be proficient in technical writing and able to generate and explain detailed proposals, guidelines and procedures.
• Must be able to create and effectively communicate detailed R&D, marketing / business plans / proposals
• Must be very proficient in Microsoft Office, SharePoint and the ability to quickly learn new desktop and web-based office software applications
• Must be able to understand and work within complex divisional procedures and executive schedules
• Self-starter with demonstrated efficient work methods, analytical & problem-solving skills and ability to handle multiple complex tasks using independent judgement in a fast-paced environment.
  
  

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.