Business Intelligence Analyst, Cloud Support

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in a data, BI, or related role.
• Experience in SQL and designing and implementing data pipelines.
  
  

Preferred qualifications:

• Experience in Looker modeling, visualizations, data governance.
• Experience with process and pipeline optimization, including with AppsScript, Python, or GenAI tools.
• Knowledge of Support in an enterprise Cloud business.
• Excellent communication and stakeholder management skills.
  
  

About the jobGoogle Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Design, build, and optimize data pipelines using SQL to extract, transform, and load data from various sources into our Cloud Support data warehouse.
• Develop and maintain Support’s Looker modeling, using LookML to build scalable BI solutions for the organization.
• Collaborate with stakeholders across the Cloud Support organization to understand their data needs and translate them into effective analytical solutions.
• Manage and maintain the data infrastructure, ensuring data quality, accuracy, and accessibility.
• Proactively identify opportunities to automate reporting and data processes, improving efficiency and scalability within Cloud Support.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .