Senior, Product Designer - Engagement

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

As a Senior Product Designer for Engagement, you will be fundamental in shaping the future of financial independence for millions of customers. At Bitpanda, we’re removing the barriers to access new opportunities for wealth generation, and you’ll deliver remarkable and effortless experiences to enter and keep up with the financial playing field, empowering people to make their financial freedom a reality.

You will own the experience design of user-centric products and initiatives focused on boosting user engagement and long-term retention, such as asset discovery, personalization, and loyalty programs. Your mission is to craft delightful, intuitive, and impactful solutions that resonate with our users and deliver measurable business outcomes.

• Design Engaging Experiences: Create mobile and desktop experiences that drive user engagement, meet individual needs, and enhance user satisfaction.
• Own End-to-End UX Initiatives: Manage projects from start to finish, including running design sprints and collaboration sessions, sketching, wireframing, prototyping (low to high fidelity), user testing, and presenting to stakeholders.
• Collaborate Cross-Functionally: Partner with product managers, engineers, and other stakeholders to turn user insights and business needs into hypotheses and solutions, balancing user and business value through exploration, definition, and validation.
• Conduct User Research: Gather user feedback from interviews and usability tests to iterate and improve designs, ensuring they meet user needs and align with Bitpanda’s tone of voice.

• You bring a range of UX design skills, including strong UX research or content design capabilities, and excel at handling projects with minimal direction in a dynamic environment.
• You are passionate about understanding user behavior and needs, leveraging UX research, and translating insights into innovative designs.
• You work seamlessly with stakeholders to define project goals, timelines, constraints, and priorities.
• You have 3+ years of experience collaborating with product and engineering teams to ship engaging experiences, utilizing tools like Figma, Miro, and JIRA.
• You are fluent in English (German is a plus) and excel at cross-team collaboration.

What’s in it for you

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped  by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).