Senior Project Manager

Our client is seeking an experienced and dynamic Senior Program Manager to lead and ensure the successful delivery of their data center (DC) projects. The ideal candidate will bring a strong reputation within the industry, developed through a proven track record of managing complex, high-profile projects in collaboration with clients and partners. This individual will oversee all phases of the project lifecycle, ensuring alignment with customer expectations while fostering long-term stakeholder relationships. Additionally, they will be expected to leverage their industry standing to build trust and credibility with customers, partners, and internal teams.

Key Responsibilities

Program Leadership & Strategy

• Lead and manage end-to-end DC programs from initiation through completion, overseeing scope, budget, timeline, and quality.
• Develop and implement strategic plans aligned with technical requirements and business objectives.
• Work closely with senior leadership to align program goals and manage stakeholder expectations across cross-functional teams.

Project Planning & Execution

• Define clear program goals, KPIs, deliverables, and success metrics for multiple concurrent DC initiatives.
• Oversee the creation and execution of detailed project plans, including resource allocation, timelines, and risk mitigation strategies.
• Direct and coordinate cross-functional project teams (Engineering, Construction, IT, Facilities) to ensure timely and high-quality delivery.

Customer Relationship Management

• Serve as the main point of contact for key customers throughout the project lifecycle.
• Develop a deep understanding of customer requirements to ensure project outcomes meet their expectations.
• Communicate progress, risks, and milestones proactively to ensure transparency and alignment.
• Partner with sales and solution teams to support customer satisfaction and address concerns promptly.
• Manage escalations and ensure resolution of issues with a high degree of professionalism and service.

Industry Reputation & Stakeholder Engagement

• Leverage your industry reputation to build confidence with clients, vendors, and partners.
• Establish strong relationships with external stakeholders (vendors, consultants, contractors) to drive project success.
• Represent our client at industry events, forums, and discussions to stay ahead of trends and promote best practices.
• Use external networks to influence project outcomes and promote operational excellence.

Cross-Functional Collaboration

• Coordinate internal stakeholders (engineering, operations, procurement, supply chain) and external partners to ensure cohesive project execution.
• Provide regular updates on project progress, risks, and scope changes to all relevant parties.
• Act as a bridge between technical and non-technical teams to ensure smooth communication and execution.

Risk Management & Issue Resolution

• Proactively identify and address risks, obstacles, and dependencies that may impact delivery.
• Lead issue resolution efforts to minimize disruption and maintain progress toward milestones.
• Ensure adherence to all safety, quality, and regulatory standards.

Budget and Resource Management

• Manage program budgets, ensuring financial performance stays within approved limits.
• Monitor cost forecasting, track variances, and provide financial reporting.
• Oversee workforce planning and resource allocation to meet key project milestones.

Performance Monitoring & Reporting

• Continuously assess program health, including KPIs, timelines, and quality metrics.
• Provide consistent reporting and insights to executive leadership and key stakeholders.
• Document lessons learned and apply continuous improvement practices to future programs.

Key Skills

• Advanced Program & Project Management
• Stakeholder & Customer Relationship Management
• Industry Engagement & Reputation Building
• Financial Oversight & Resource Allocation
• Leadership of Cross-Functional Teams
• Communication, Reporting & Executive Engagement
• Regulatory Compliance & Safety Standards
• Problem Solving & Strategic Decision-Making
• Change Management & Process Improvement
• Technology Awareness & Innovation Integration

Qualifications

• Bachelor’s degree (or higher) in a relevant field, ideally Electrical Engineering.
• 10+ years of experience in project/program management within data center environments.
• PMP or equivalent project management certification preferred.
• Data center certifications (e.g., CDCP, CDCE, Uptime) are a plus.
• Deep technical knowledge of data center infrastructure, operations, and industry best practices.