Information Technology Administrator

The assignment specifically involves (non-exhaustive list):

- Processing and documenting incidents

- On-site or remote support for various administrations

- Preventive maintenance of IT equipment

- Replacing faulty hardware (computers, monitors, peripherals)

- Installing computers using predefined images

- Installing updates on computers

- Setting up computers (installation, network connection, cabling)

- Transporting office IT equipment

- Installing printer, scanner, and other peripheral drivers

- Escalating and coordinating incidents and service requests with CTIE teams and external providers

- Close collaboration with other departments

- Assisting in the setup and dismantling of office IT infrastructure in different administrations

The consultants assigned to the mission must:

- Have strong writing and teamwork skills

- Adhere to the contracting authority’s guidelines

- Ideally remain the same consultant for the duration of the service contract, as far as possible.