Manager - Operations

Serve as a client-facing Business Analyst/Subject Matter Expert across Trade Finance and Supply Chain Finance transformation initiatives.

Lead business discovery, requirement elicitation, and solution definition across core products sch as LCs, guarantees, payables finance, receivables finance, and digital onboarding journeys.

Prepare structured deliverables including Business Requirements Documents (BRD), Functional Specifications, and User Stories aligned to agile delivery models.

Drive backlog management, user story grooming, and sprint planning activities using tools such as JIRA, Confluence, and Azure DevOps (ADO).

Collaborate with business, product management, and technology teams to design customer-centric, compliant, and scalable solutions.

Contribute to Corporate Banking practice development through creation of accelerators, white papers, capability decks, and participation in professional trade finance events and forums.

Support business development by preparing client presentations, solution proposals, and responding to RFPs and RFIs.

Maintain deep domain expertise in ICC regulatory frameworks (UCP 600, URDG 758, etc.), evolving market practices, and digitization trends including blockchain in trade finance.

Actively participate in platform modernization initiatives such as trade platform upgrades, cloud enablement, API-driven integrations, and system migrations.

Prior hands-on experience with leading trade finance platforms