UX/UI Lead

Who We Are

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who We Are Looking For

We are seeking a talented and experienced UX/UI Coordinator to be the primary point of contact in our agency for all user experience and interface design initiatives for our client. This role will lead the strategy, research, design, and optimization of digital products and services, ensuring that solutions are not only visually compelling but also intuitive, functional, and aligned with both the client's business objectives and their users' needs. The UX/UI Coordinator will act as the bridge between creative vision, client requirements, and technical execution.

What You’ll Do

Leadership and UX/UI Strategy:

• Define and lead the UX/UI strategy for the automotive client, ensuring consistency and excellence across all digital touchpoints.
• Translate client business goals and user needs into effective and feasible design solutions.
• Stay up-to-date with the latest UX/UI trends, technologies, and developments in the automotive industry to propose innovative solutions.
  
  

Research And Analysis

• Plan and execute user research (interviews, surveys, usability tests, data analysis, etc.) to deeply understand user behaviors, needs, and pain points.
• Analyze quantitative and qualitative data to identify improvement opportunities and validate design hypotheses.
• Develop personas, user journeys, user flows, and experience maps.
  
  

Design And Prototyping

• Create wireframes, mockups, and high- and low-fidelity prototypes for various platforms (web, mobile, applications, etc.).
• Ensure designs are visually appealing, brand-consistent, and optimized for usability.
• Collaborate closely with graphic design and development teams to ensure faithful implementation of designs.
  
  

Coordination And Communication

• Serve as the main point of contact for the client on UX/UI matters, presenting and defending design proposals clearly and persuasively.
• Effectively coordinate and collaborate with internal agency teams (Accounts, Creative, Development, Digital Strategy) and external stakeholders (client teams, vendors).
• Facilitate co-creation workshops and ideation sessions with multidisciplinary teams.
  
  

Optimization And Continuous Improvement

• Monitor the performance of implemented solutions and propose optimizations based on metrics and user feedback.
• Conduct usability and accessibility audits to enhance user experiences.
  
  

What You’ll Need

• Proven experience in UX/UI roles, in coordination or leadership positions.
• Previous experience working in an advertising agency or digital consultancy.
• Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• A solid portfolio showcasing expertise in user research, interaction design, and visual design.
• Excellent oral and written communication skills, with the ability to present complex ideas clearly and concisely to diverse audiences.
• Analytical thinking and data-driven decision-making skills.
• Proactive, autonomous, and capable of managing multiple projects simultaneously.
• English proficiency.
• Knowledge of agile methodologies (Scrum, Kanban).
• Experience with design systems.
• Familiarity with accessibility principles (WCAG).
• Basic understanding of HTML/CSS to facilitate communication with developers.
• Academic background in Graphic Design, Industrial Design, Computer Science, Psychology, Communication, or related fields.
  
  

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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