Head of Information Technology

A leading organisation in the industrial parts distribution sector is seeking a Head of IT to drive the next phase of its digital and operational transformation. This strategic role is based fully on-site and plays a pivotal part in aligning technology with business growth.

Responsibilities

• Lead the IT department to ensure service levels meet business needs and industry standards.
• Communicate directly with senior leadership and stakeholders on all IT matters.
• Liaise across departments to assess needs and implement tailored technological solutions.
• Oversee planning, implementation, and guidance for internal teams and external service providers.
• Ensure seamless operation and integration of Website, ERP, and WMS platforms to support order processing and customer service.
• Manage ICT service delivery to maintain a secure, reliable, and high-performing environment.
• Uphold governance policies related to IT services and project delivery.
• Develop and execute IT strategies aligned with organisational mission and long-term goals.
• Lead vendor procurement and management, negotiate SLAs, and ensure performance standards are met.
• Establish and maintain IT policies, procedures, and compliance frameworks.
• Oversee all aspects of IT security and disaster recovery planning.
• Control IT budgeting to prioritise expenditure in line with company objectives.
• Deliver infrastructure upgrade and rollout projects using structured project management approaches.
• Contribute to continuous business improvement initiatives through technology.
• Stay current with emerging IT trends that may enhance company performance.

Experience and Skills

• 7+ years in IT management with strong hands-on experience in infrastructure, networking, and applications support.
• Demonstrated success in ERP systems optimisation and data-driven decision support in warehouse or manufacturing environments.
• Strong grasp of structured project delivery frameworks (e.g., PRINCE2, Agile).
• Ability to analyse, refine, and improve business processes using technology.
• Skilled in vendor and stakeholder relationship management.
• Excellent problem-solving, analytical, and communication skills.
• Awareness of industry trends, threats, and opportunities in IT.
• Sound understanding of ICT systems, operating platforms, and application environments.
• Proven knowledge of data protection regulations and their impact on IT operations.