Telecom and Network Support Specialist

Looking for a challenge that blends technical expertise with transformative impact?! Keep reading! We're seeking a Telecom and Network Support Specialist to spearhead innovation in telecommunications and network systems. In this full-time, permanent role based in Des Moines, IA, you'll play a key part in driving the migration from legacy telephony platforms to cutting-edge cloud-based solutions, enhancing communication infrastructure and user experiences across multiple locations.

Join a team where every day brings the chance to make a lasting impact and where your expertise will drive innovation in telecom systems!

Send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today!  

What You'll Do:

• Lead the transition to modern VoIP systems while maintaining robust telecom support.
• Work alongside a seasoned Network Engineer to manage network administration and firewall systems.
• Troubleshoot and optimize telecom and network issues, creating seamless experiences for users.
• Document, map, and manage telecom lines and systems for efficiency and future growth.

What We're Looking For:

• 4+ years of experience with legacy telephony systems (e.g., ShoreTel or similar platforms).
• Knowledge of modern VoIP platforms (e.g., Zoom Phone, Microsoft Teams, RingCentral).
• Foundational networking skills (TCP/IP, VLANs, DNS, DHCP).
• Effective communicator with strong documentation and training abilities.
• A driven, resourceful problem-solver who thrives in dynamic environments.

Perks:

• Competitive salary and comprehensive benefits package.
• Supportive and tight-knit IT team with low turnover.
• Opportunities for personal and professional growth, including tuition reimbursement and wellness center access.

• 4+ years of experience with legacy telephony systems (e.g., ShoreTel or similar platforms).
• Knowledge of modern VoIP platforms (e.g., Zoom Phone, Microsoft Teams, RingCentral).
• Foundational networking skills (TCP/IP, VLANs, DNS, DHCP).
• Effective communicator with strong documentation and training abilities.
• A driven, resourceful problem-solver who thrives in dynamic environments.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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