Desktop Support Specialist

We are looking for French or Dutch speaking Desktop Support Specialist.

JD :

• Strong Analytic/Troubleshooting Skills along with Communication Skills.
• Strong understanding of MS Windows Operating Systems, working experience of MS Office and basic business application.
• Strong Customer Support Skills, minimum 2 years desk side support services.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of MacOS & iOS, MacOS imaging & end-point deployment environment & administration.
• Basic understanding of policy, user certificates and keychains design, management, and deployment.
• Advanced knowledge of mobile device support
• Provide Break-Fix and end user support activities as required.
• Installing, configuring & troubleshooting hardware and software components for windows workstations to ensure usability by end users
• Should have practitioner level knowledge in SCCM 2012 and O365