Business Intelligence Analyst

WHAT IS BOX?

Box (NYSE BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Are you excited by using analytics to drive customer growth and retention? Do you possess exceptional technical chops, and are passionate about telling stories with data? Do you want to work in a challenging but fun environment, in an entrepreneurial but well-resourced and supportive environment? We are looking for a super smart and passionate individual to join our Business Analytics team. As a Go-to-Market Sr. Analyst, you will own the delivery of customer data insights to improve customer retention, and promote the data quality of business metrics and reporting to increase efficiency of our operations.

What You'll Do

• You will help deliver a world class customer experience by owning data requests from our account teams, delivering custom insights into how customers are using our product.
• You will use analytics to answer questions about how our customers are buying or using our product, with the goal of improving sales, product adoption, and customer retention.
• You will own the roadmap and data integrity of our customer insights reporting, identifying opportunities to build new dashboards and self-serve resources with the end goal of increasing data consumption and efficiency.
• You will work cross-functionally with data scientists, data engineers, and business stakeholders to ensure we're delivering quality insights to the business.
  
  

Who You Are

• You're a "data ninja". You enjoy digging into the details of data models to answer questions, and you enjoy finding ways to enable people to access data to drive decisions.
• Your analytics skills are strong, including 2+ years of experience in an analytics role. You have significant experience with SQL and data visualization tools (Tableau, Qlik, Power BI, Looker, Domo, etc.), and have a thorough understanding of data warehousing concepts, ETL, and data modeling. Experience with tools like dbt and programming languages (e.g. Python) a plus.
• You've proven yourself as a trusted business partner. You've got excellent communication skills and can translate between technical and functional requirements. You have experience working with business stakeholders to clarify questions and prioritize asks.
• You've got a strong education. You have a Bachelor's in an analytical field (statistics, computer science, etc.)
  
  

Benefits

Check out the overview of the benefits and additional perks offered at Box.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice.