HR Operations Advisor – WFA (Hire to Retire)

TCS Bangalore Hiring for HR Operations Advisor – WFA (Hire to Retire)

Role : HR Operations Advisor – WFA (Hire to Retire)

Experience: 1 year to 5 years

Job Location: Whitefield, Bangalore

Candidates must Have an registered EP Number

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register :

· Step 1: Visit https://ibegin.tcs.com/iBegin/

· Step 2: Click to login

· Step 3: Click New user (Register with us)

· Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)

· Step 5: Once completed, your TCS no. would be generated which starts from EP2025XXXX.

· Step 6: You will receive the EP number on your personal e-mail ID.

Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Non tech graduates (Preferably Bachelor's degree in Human Resources, Business Administration, or a related field preferred.)

Willing to work in rotational shift

Position Summary:

Provides administrative support to HR Team. HR Operations responsibilities include managing employee lifecycle processes as well as assisting general administrative duties. Role responsible for reporting and using data to identify operational inefficiencies and help to recommend and improve or innovate processes to keep them as effective and efficient as possible. The right candidate will be detail oriented, extremely comfortable with Excel and the Microsoft office suite and have a proven ability to successfully handle multiple tasks independently, efficiently and with good humor

Skills :

• 1-5 years of experience in HR Shared Services or a related HR role.
• Demonstrate ability and integrity when working with confidential data
• Excellent communication (verbal and written), organizational, and coordination skills
• Strong service orientation with demonstrated desire and willingness to serve the team and its customers
• Ability to take initiative; be proactive without waiting for direction; strong sense of personal accountability

Key Responsibilities:

• Provide initial support to requests and inquiries submitted to the HR organization, including employment verifications, onboarding, time and leave, policies and procedures, and other simple and complex requests that may require research and follow-up for resolution
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Provides transactional and administrative support for HR processes such as onboarding, transfers, job separations, audits, and analysis of employee data, as needed
• Providing support for HR Business partners and Business Leaders including but not limited to the Reporting, Data correction, System Security, and Troubleshooting of the existing services in SNOW/GEMS.
• Monitoring and resolving Help Desk requests, analyze and resolve issues with clear communications in the agreed SLA timeframe
• Managing Data Quality - Ensure that data is up to date, drive the processes, and ensure audit reports are clean & accurate in the HCM system
• Responsible for creating, and maintaining User-based security role assignments, and custom security roles and providing support to any security-related issues in the HCM.
• Audit and maintain the HCM security structure to ensure technical standards, data privacy standards, and industry best practices are followed.
• Partner closely with the GBS HR team to support HR operations strategy at the company level
• Build cross-functional working relationships with partner functions, such as IT, Legal, and Payroll/Finance across regions to provide seamless operational support
• Includes research and administrative support across broad HR topic
• Recommends corrective actions in payroll, benefits, and other HR programs
• Administers new hires, changes, and separations in the organization
• Supports the setup and administration of employee records, data warehousing, and employee file management with a very high level of accuracy and discretion