Product Owner

We are looking for Product Owner - Airline/ Travel Domain for Abu Dhabi Onsite Role.

Qualifications & Experience:-

• Bachelor's degree 5+ years’ experience working in product development or as a Product Owner
• Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent is mandatory
• Certification in Scrum Product Owner (CSPO), SAFe Product Owner or equivalent is desirable
• Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management
• Demonstrated success in defining, delivering and launching products
• Technical and business operations knowledge with proven ability to drive solutions
• Experience defining vision and strategy for a technical product
• Recognised as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organisation.

Roles and Responsibilities:-

This role reports to the Senior Product Manager. The Product Owner for communications is responsible for defining and prioritising the user stories in the team backlog. They drive quality control and will validate that the stories delivered meet the defined acceptance criteria.

They will work with the Product Manager to serve as the customer proxy and will support them in defining the product vision and roadmap.

This role is a core team member of the agile scrum team. They will work with 1 – 2 scrum teams and will ensure the team understands the required features and functionality of products to be delivered in each iteration.

This role will require experience in airline technology solutions with deep expertise in passenger communication systems, Amadeus services, and campaign management tools, leading end-to-end delivery of operational and customer messaging muti channel solutions. Proven success in managing large-scale communication programs (disruption handling, journey updates, ancillary promotions) & experience with 15below workflows, Amadeus services (ALTEA, PNR, DCS), and Adobe Campaign Manager and large-scale passenger communication programs. Act as the subject matter expert (SME) for Amadeus APIs and services, ensuring robust integration with internal and third-party airline systems.

You can read more about us on our company career page https://www.igtsolutions.com/careers/ or follow us on Linkedin https://www.linkedin.com/company/igtsolutions/jobs/ to get the latest updates.

• For any query or clarification , you can connect me on email:[email protected]

About IGT Solutions Pvt Ltd

IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. We have a global delivery footprint, spread across 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam, with 25000+ CX and Technology experts from 35+ nationalities.

IGT's Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience

Our offerings include industry solutions as well as Digital services. We work with leading global enterprise customers to improve synergies between business & technology by enabling rapid business value realization leveraging Digital Technologies. These include lifecycle transformation & rapid development / technology solution delivery services delivered leveraging traditional as well as Digital Technologies, deep functional understanding and software engineering expertise.

IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.