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Sundus

Team leader

Sundus
United Arab Emirates · Full-time · Mid-Senior

🔎 Now Hiring: Team Leader – Compliance Operations

📍 Location: SHARJAH - UAE

Are you a detail-oriented leader with a passion for compliance, operational excellence, and team performance? We’re looking for a Team Leader – Compliance Operations to oversee and drive our Ongoing Due Diligence (ODD) efforts and ensure exceptional delivery from our frontline teams.

What You’ll Do

  • Monitor and evaluate team performance, ensuring work quality and reduction of discrepancy/rejection rates.
  • Handle escalations, complaints, and service requests from internal departments and customers.
  • Track, update, and report on the progress of ODD cases for senior management.
  • Coordinate reactivation of account services for completed cases.
  • Maintain and update master trackers and data reports in coordination with the MIS team.
  • Oversee key processes including service blocking, exclusion, exemption, and exit relationships.
  • Ensure timely, accurate task completion with strong ownership and attention to detail.
  • Provide leadership and direction to ensure targets and KPIs are consistently met.

What We’re Looking For

  • 4–6 years of relevant experience in compliance operations, team supervision, or banking services.
  • Strong working knowledge of AML regulations, banking procedures, and regulatory requirements.
  • Excellent communication, problem-solving, and data reporting skills.
  • High proficiency in Microsoft Excel and computer systems.
  • Strong interpersonal skills with proven leadership capabilities.

Key Skills

Ranked by relevance

excel
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Posted
Jul 17, 2025
Type
Full-time
Level
Mid-Senior
Location
Sharjah
Company
Sundus

Industries

Human Resources Services

Categories

Information Technology

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