Senior Consultant HR Operations

Overview

Please note that his position is based in Truccazzano.

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

About The Role & Team

We are looking for an HR Generalist to join our team in Italy, reporting to the CEO of CCM. This is a hybrid/onsite role designed to support both operational HR and payroll activities at the local level. You’ll play a vital part in ensuring accurate payroll coordination with our external vendor and offer day-to-day HR support to employees onsite. You’ll work closely with local and regional HR colleagues, finance, and external partners.

This is an exciting opportunity to combine compliance, administration, and employee engagement — all in one dynamic role.

What You Will Do

Payroll & HR Administration

• Liaise with external payroll provider to ensure accurate, timely payroll processing
• Validate payroll data including hours worked, absences, bonuses, and deductions
• Maintain employee records and timekeeping data
• Ensure payroll compliance with Italian labor legislation
• Collaborate with Finance on payroll reconciliation and reporting
  
  
  

Onsite HR Support

• Manage local HR document archiving and compliance
• Prepare and issue employment-related documentation
• Collect signatures and distribute documents as needed
• Be the first point of contact for employee queries, fostering positive employee relations
• Support onboarding and offboarding processes
• Contribute to local HR initiatives and projects
  
  
  

General HR Responsibilities

• Maintain accurate and compliant HR files
• Ensure adherence to local labor laws and internal controls
• Support HR audits and reporting requirements
• Partner with EMEA HR colleagues to align processes
• Contribute to continuous improvement of HR systems and practices
  
  
  

Qualifications

EXPERIENCE

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 3-5 years of relevant HR experience, with a strong focus on Italian payroll processing
• Solid understanding of Italian labor law and payroll compliance
• Experience working with external payroll providers such as Zucchetti or ADP
• Proficient in HRIS tools such as Workday, Oracle, or SAP SuccessFactors
• Fluent in Italian and English (mandatory)
• Excellent communication, interpersonal, and organizational skills
  
  
  

NICE-TO-HAVE

• Previous experience in an international or matrixed organization
• Familiarity with digital document management systems
• Experience supporting HR projects across EMEA or multiple locations