Junior Business Analyst

Career Area

Technology, Digital and Data

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Are you passionate about customer success?

Caterpillar provides services to our customers far beyond the initial equipment sale. We leverage connected equipment and our decades of application expertise to enhance customer performance. We are excied to offer one-year fixed-term position at Cat Digital, which exists to support enterprise efforts to deliver value-added services to customers. By enhancing customer value, Caterpillar and our dealers create the opportunity to profitably grow our businesses while reducing the impact of market cycles.

Services is where we are investing our time, talent and money because they drive value for our customers, our company and our dealers. If you have a passion for helping customers succeed and want to be part of growing services, now is a great time to join.

The Lead Management Product Team’s mission is to deliver qualitative sales and marketing leads through our digital application to our internal customers: Industries and Dealers in order to drive services revenue through our digital product.

What You Will Do

At the Interface of Business and Analytics, the Lead Management analyst is a key player to connect these two worlds together.

The Lead Management analyst main mission is to leverage various datasets and develop/sustain services leads in partnership with sales and marketing teams. The individual will also participate in specific projects aiming at further strengthening the lead management digital product.

Responsibilities Will Include

• Gathering and implementing business requirements for leads development.
• Analyzing feedback information to improve leads quality.
• Providing business recommendations to internal partners based on quantitative and qualitative data.
• Improvingt, enhancing and developing specific datasets based on opportunities
• Driving processes improvement and automation of lead generation application.
• Coordinating with Data & BI Team Users data support and training.
  
  

What You Have

• Education in Finance, Accounting, Data Science, Engineering, Business administration, Economics, Marketing, Law,.. or relevant experience.
• Business Analysis: Excellent analytical skills and ability to interpret data to solve business issues & vulgarize results for a large and diverse audience.
• Effective Communications: The Lead Management analyst demonstrates excellent communication skills, being able to explain lead management analytics to customers with limited data knowledge and experience and at the same being able to interact with Data Engineers on technical details.
• SQL Basic Knowledge.
• Business Knowledge in a specific area or dealer exposure.
• Ability to manipulate data and create meaningful visualization.
• Aftermarket services understanding.
• Basic programming skills in any language.
  
  

Top Candidates Will Also Have

• Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced fee-based software products.
• Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
• Tableau and any data visualization software.
• Advanced programming skills in any language such as Python.
• Project management.
• Track record of getting things done.
• Fast learner.
• Ability to work independently and reach out in a timely and relevant manner.
• Ability to influence other groups and teams.
  
  

What We Offer

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Additional Information

• The position has fixed-term contract (12 months)
  
  

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

• There is no relocation and no Visa sponsorship
  
  

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.

Posting Dates

July 16, 2025 - August 3, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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