Client Technical Director - Strategic Accounts (Automotive/Manufacturing)

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

You keep up with the latest trends, are a disruptive thinker and have experience of driving cultural change in organisations? The Strategic Accounts business is the growth area for Pure and the Client Technical Director (CTD), known internally as a - Consulting System Engineer (CSE) - is a key role in engaging Automotive and Manufacturing clients in conversations about their technology needs to help them in their transformation to embrace Digital business.

As Client Technical Director you typically are a senior level technical Solutions Architect who will work with and focus on Pure’s Strategic clients. In turn, you will also work in collaboration with Pure’s Enterprise and Field pre-sales and account teams. As CTD you also have a great grasp of IT industry trends, broad and deep IT industry experience (especially Automotive and Manufacturing) and a high degree of business acumen and will be working in the forefront of Pure’s global sales capability.

As a CTD you will be required to work closely with your customer base, building a trusted relationship, identifying and quantifying outcome based opportunities that can be delivered from our portfolio.

You must be knowledgeable across industry, business, IT strategy and technology domains and be comfortable presenting to C-Suite clients, discussing process with business managers or working with developers on solution strategy, architecture and code, and with storage admins designing operating models – from boardroom to hackathon to storage ops. Critically you will be accustomed to creating a value proposition that is directly linked to a client’s business model, challenges and issues plus their future vision.

You will be an expert in quickly learning new business models and drivers and will be able to articulate, to multiple customer stakeholder personas across different regions and countries. This will include presenting and explaining the benefits and differentiators of our chosen technology, how our solution has been mapped to meet their industry, business and operational requirements, our implementation methods, and the proposed commercial and financial models.

Building and articulating financial and commercial models with their benefits to our customers, and internal stakeholders is a key aspect of the ever evolving CTD role.

It is expected that the CTD will be able to translate our core values, differentiators and capabilities across our portfolio, plus articulate previous customer success stories, benefits seen and acknowledged by customers with known outcomes to multiple levels of stakeholders within the strategic accounts.

You have gravitas and authenticity. You will be expected to have first class interpersonal skills combined with a comfortable, open and compelling communication and presentation style. You also bring a high degree of diplomacy and a strong EQ. It is imperative that we can look at our value propositions from the viewpoint of our customers, therefore empathy is critical.

SHOULD YOU ACCEPT THIS CHALLENGE, AS A CTD AT PURE YOU WILL…

Solution Definition:

Define end-to-end solutions, covering industry and business approaches, implementation methods, technology usage, and influencing commercial and financial models.

Stakeholder Management:

Understand stakeholders—their drivers, challenges, goals, and expectations—and communicate effectively with them. Spend significant time engaging with customers, partners, and key stakeholders.

Financial Acumen:

Calculate Total Cost of Ownership scenarios for customers, clearly explaining how these align with their challenges and the benefits Pure brings.

Leadership and Collaboration:

Lead large IT projects, establish yourself as a thought leader and trusted advisor, and collaborate closely with sales, engineering, and product management teams.

Collateral Production:

Create client-facing materials such as presentations, white papers, demonstrations, proofs of concept, and contribute to joint offerings with other Pure teams.

Sales Guidance:

Guide the sales team in delivering optimal technology solutions in a competitive environment.

Technical Leadership:

Provide technical leadership and mentoring for the SE organization, and participate in field marketing events.

Market Insight:

Identify key trends, map customer challenges to Pure Storage’s technology strategy, and anticipate long-term competitive trends.

Cultural Maintenance:

Help maintain the company’s technical culture and support efforts to retain and attract top technical talent.

WHAT YOU’LL NEED TO EXCEL IN THIS ROLE

Technical Expertise:

Demonstrate strong technical skills across storage, compute, database, networking, virtualization, and emerging technologies, with deep knowledge in data management and storage technologies.

Versatility:

Show technical understanding in data science, modern IT architecture modeling, Agile application development, DevOps, automation principles, infrastructure operations, project management, and IT security.

Strategic Thinking:

Combine a big-picture strategic perspective with a detail-oriented approach to solving problems.

Communication Skills:

Exhibit outstanding communication skills, able to articulate complex ideas to both technical and non-technical audiences, and build trusted relationships with customers.

Industry Knowledge:

Understand commercial and disruptive technology trends in the client’s market and interpret their implications for target solutions. Possess a deep appreciation and understanding of technical operations in large enterprise customers, especially in global automotive and manufacturing sectors. Know the competitive landscape and be able to articulate Pure’s differentiators and advantages for the right use cases.

Learning Orientation:

Embrace lifelong learning, dedicating time to training and participation in industry conferences.

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.​

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.