Senior Product Manager, User Lifecycle Journeys

We are looking for a Senior Product Manager to join our Customer Subscriptions & Loyalty team and own the products that increase user engagement across the entire Bolt ecosystem—from Rides and Bolt Food to Scooters and Car-Sharing.

As the product leader for this domain, your mission will be to shape our cross-vertical loyalty strategy beyond subscriptions. If you have experience in the loyalty space and want to solve for it at a global scale, this role is for you.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

Your mission will be to devise and launch innovative products and programs that encourage customers to experience the full range of our services—from Rides and Bolt Food to Scooters, E-Bikes, and Car-Sharing. Moving beyond traditional subscriptions, you will take full ownership of the strategy to increase user engagement and frequency across all our business verticals.

This is a unique opportunity for a seasoned product leader with a background in loyalty to apply their expertise at a massive scale. If you are passionate about understanding customer behavior and building products that create lasting value and habits, we want to hear from you.

Are you ready to make a global impact? Join us!

Main tasks and responsibilities:

• Lead a cross-functional team responsible for defining and executing strategy to make our users engage with Bolt’s group services more; you will have ownership over vision, roadmap, delivery, and key results.
• Deep-dive into the marketplace dynamics, customer behaviors, and translate observational and experimental learnings to product journeys, incentives campaigns, and analytical or data science models.
• Understand the context of our business verticals and associated user behaviors, and build solutions that package the most value to each user.
• Clearly communicate vision, plans, and insights to a spectrum of audiences across Bolt, including senior leadership stakeholders.
  
  
  

About you:

• 4+ years of experience in Product Management with a track record of business impact at scale, preferably in a similar field: growth, incentives, and loyalty; data-science heavy products.
• Your strengths include excellent analytical and problem-solving skills, enabling you to analyze data, extract insights, and make data-driven decisions.
• Superb communication, leadership, and stakeholder management skills, ability to decompose complex analytical solutions and insights into a simple narrative for a versatile cross-functional organization.
• You have a proficient command of spoken and written English.
• Degree in Math, Economics, Statistics, Engineering, Computer Science, or other quantitative fields.
  
  
  

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location and role.