Director of Information Technology(M/F/D)

Job Title: Director of Information Technology

Work Location: Schiphol, North Holland, Netherlands

Experience: 20 +Years

We at Coforge are hiring Director of Information Technology with the following skillset:

Job Context

The Director is responsible for creating and implementing IT policy, with a focus on process optimization. In this role, the IT Director is the driving force behind the IT organization, which must become and remain future-proof through project management, vendor management, service delivery, and governance.

Job Purpose

Managing the team and designing, improving, and maintaining IT processes for cargo handling, passenger services, and disaster recovery services at the Schiphol location.

Expected Results

Result Areas | Core Responsibilities

ICT Strategy and Governance

- Formulate long-term strategy, policy, and plans

- Create support and ensure alignment within and outside the organization

- Develop ICT architecture and policy, standards, and (performance) norms for usage and management

- Justify proposals, consult internal and external experts, and ensure decision-making

- Communicate policies to the organization and advise on content and application

- Prepare and control budgets and expenditures

Technical Design (of Business Processes)

- Consult with the client to align the assignment, analyze existing information systems and ICT infrastructure

- Elaborate system requirements and concept, discuss developments and cross-influences in ICT infrastructure, inter-system relations, and hardware

- Define criteria for construction and implementation, and develop technical design (demo version) of the (to be) developed system software

- Investigate business processes (within defined assignment) and discuss plans/possibilities for modifying business processes

- Analyze obtained information

- Map out (desired state of) business processes, specify relationships between processes and related information systems

Operation and Optimization of ICT Services

- Monitor performance, capacity of ICT infrastructure, and system usage; act when necessary

- Initiate ICT improvements, translate them into investments, and assess the potential impact of changes

- Analyze ICT architecture and respond to technical changes

- Evaluate the basic designs of ICT infrastructure, advise on hardware, system software, and management systems

- Ensure implementation and compliance with standards

Vendor Management

- Contract vendors and prepare SLA agreements

- Manage outsourced tasks to external service providers, monitor quality and progress

- Build, maintain, and act as contact point for internal and external network

Cyber Security

- Develop and maintain cybersecurity strategy, policy, and infrastructure

- Implement data management and data security, define authorization levels

- Risk management in IT processes

Project Management

- Review accepted assignments, prepare project plan and justify the approach to the client

- Assemble project team, define project phases, indicate time and cost per phase, and discuss with the team and client

- Set up project meeting structure, administration, and reporting system

- Lead project execution as Project Manager

Leadership

- Direct, coach, and develop employees

- Establish and monitor organizational, communication, and reporting structures

- Conduct performance and appraisal interviews

- Team development and recruitment-related activities

- Ensure application of HR policies within area of responsibility

Compliance Regulations

- Comply with legal and corporate obligations and procedures concerning quality, safety, sustainability, environment, etc.

- Identify and timely report incidents, unsafe situations, and irregularities

- Ensure a clean and safe working environment

Working and Thinking Level: Higher Professional Education / University

Education/Experience

- At least a Bachelor’s degree

- 5–8 years of experience in a similar role

- Experience managing logistics IT processes

- Subject matter expertise (database technology, cloud solutions, and IT security)

- Excellent Dutch and English skills (spoken and written)

Competency Profile:

Competencies | Competency Description

Analytical Ability

- Distinguishing primary and secondary issues and getting to the core of a problem. Anticipating the possible consequences of considered actions.

Knowledge Management

- Adding meaning to information in a given work context. Developing and deepening knowledge in a focus area/discipline and translating its consequences for the organization. Absorbing, effectively applying, and sharing new information and ideas with others.

Innovative

- Offering original solutions to work-related problems. Developing a new method or approach to replace the existing one. Challenging assumptions and breaking patterns.

Leadership

- Providing direction and guidance to others to achieve a particular result or goal.

Organizational Sensitivity

- Recognizing formal and informal positions within an organization and the influence individuals have, and knowing how to leverage that influence.

Planning and Organizing

- Effectively setting goals and priorities, and determining the time, actions, and resources needed to achieve them.

Strategic and Conceptual Thinking

- Developing a clear vision of how to achieve goals within the field or area of work, and how to meet needs in the medium and long term.

Stress Resistant and Flexible

- Performing effectively under time pressure, setbacks, disappointment, or opposition. Acting efficiently by adapting to or anticipating changing circumstances, tasks, responsibilities, and/or changes in staffing or organizational relationships.

Job-Related Objections

- Occasionally required to work outside office hours as the organization depends on 24/7 IT system availability.