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Windranger Labs

UX Design Lead (UR)

Windranger Labs
Singapore · Full-time · Mid-Senior

About UR

UR is building a crypto-native money app that gives users access to global banking services — Swiss IBAN accounts, multi-currency cards, and seamless fiat-crypto interaction — all embedded with web3 capabilities. Backed by a regulated Swiss fintech license and embedded within the Mantle ecosystem, we are reimagining banking infrastructure for a decentralized world.

We are currently in beta, with multiple user types and we need someone who obsesses over how these people experience UR — end-to-end.

What You’ll Do

  • Own the UX Strategy: Lead the end-to-end experience thinking across the product — from onboarding, card activation, and crypto on-ramping, to fiat exits, cross-chain transfers, and KYC loops.
  • Design for User Modes: Understand and design for user context and what that means for their in-app experience, default paths, information surfaces, and UI affordances.
  • Drive User Research: Define what research should be done (qualitative interviews, usage data, surveys, prototypes), the questions we’re answering, and the outcomes we want. Then lead and execute it.
  • UX Writing: Own key UX copy surfaces — from onboarding instructions to empty states, tooltips, and error messages and ensure they are simple, human, and precise.
  • Mentor & Guide Designers: Work closely with our UI-focused designers to raise the UX maturity of the team.
  • Collaborate Cross-functionally: Be a strong partner to product and engineering. Question legacy flows, challenge technical constraints, and help shape UX-informed tradeoffs that move us closer to our user vision.
  • Measure What Matters: Define metrics to measure experience quality (e.g., task success, time to completion, drop-off) and collaborate with product/data to implement and iterate.

Who You Are

  • Have 7+ years in UX design, preferably in consumer fintech
  • You’ve led UX for a consumer fintech or banking product, ideally in early-stage (0→1) environments.
  • You’ve shipped full user journeys — not just screens — and understand how to design across constraints (legal, regulatory, tech debt).
  • You know that great UX is a cross-functional outcome, and you’re not afraid to challenge team members if something breaks the user promise.
  • You’ve coached designers to think in terms of experience, not just visual design.
  • You write clearly, think in systems, and design with intent.
  • You care deeply about customer experience beyond the app — support channels, delayed KYC triggers, transactional emails, even what a blocked card feels like.

Nice to Have

  • Exposure to crypto/web3 flows (wallet connections, bridging, gas fees, etc.)
  • Experience working on DeFi, exchanges, or digital wallet products

Key Skills

Ranked by relevance

ux embedded ui user research prototypes
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Posted
Jul 18, 2025
Type
Full-time
Level
Mid-Senior
Location
Singapore

Industries

Software Development

Categories

Design Art/Creative Information Technology

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