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VAM Systems

 IT Helpdesk Engineer - Azure

VAM Systems
Qatar · Full-time · Entry

Company Description

Job Description

We are currently looking for IT Helpdesk Engineer for our Qatar operations with the following terms & conditions.

Required education and prior experience:

  • Mandatory: B.Sc. in Computer Science, Information Technology or Similar field
  • Mandatory: 3+ years’ experience working with Microsoft Client and server platforms as a helpdesk technician.
  • Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
  • Mandatory: 1-year experience in Azure, Microsoft 365 Suite support.
  • Mandatory: Knowledge of Basic Network support.
  • Optional: Knowledge of Helpdesk ticketing system.
  • Desirable: Network Certifications Network+/CCNA

Key responsibilities & competencies:

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions.
  • Performing on-site installations and support.
  • Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors, Printers, etc.)
  • Install and configure Windows and other desktop software.
  • Configure and manage connectivity and storage
  • Maintain Windows
  • Protect devices and data
  • Deploy Windows client
  • Manage identity and access by creating and maintaining AD users.
  • Manage compliance policies and configuration profiles
  • Manage, maintain, and protect devices
  • Manage apps
  • Rollout patches.
  • Assist in person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
  • Maintain printing systems and assist with network printer system maintenance
  • Maintain backup system and processes.

Joining time frame: 2 weeks (maximum 1 month)

Additional Information

Terms and conditions:

Joining time frame: maximum 4 weeks

Key Skills

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Posted
Jul 20, 2025
Type
Full-time
Level
Entry
Location
Doha

Industries

IT Services IT Consulting

Categories

Information Technology

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