Middle Project Manager

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We're seeking a Middle Project Manager to work on-site at our client's location, specifically focusing on the implementation of a CCaaS (Contact Center as a Service) solution.

Our client is a major enterprise in the automotive, travel, and financial services sectors, serving a vast member base across the US.

Responsibilities:

• Coordinate project management activities, resources, budget control, equipment, and information.
• Develop and maintain project documentation, invoices, plans, and reports.
• Maintain project plans, including schedule, project timeline, and team plans.
• Identify and manage risks to ensure on-time delivery.
• Lead and motivate the project team, coordinating their efforts to keep them on track for deliverables.
• Develop and maintain strong business relationships.
• Act as the point of contact and communicate project status to all participants; plan meetings and take minutes.
• Cooperate and coordinate with other departments and third-party subcontractors, meeting the needs of different stakeholders throughout the project lifecycle.
  
  

Qualifications

• 2+ years of experience in project management.
• Experience in managing projects with vendors including scope based. (fixed priced)
• Business analytics skills.
• In-depth experience with identifying and understanding user and business needs.
• Master's or Bachelor's degree, preferably in a technical field
• Strong knowledge of Microsoft Office, Excel (pivot tables, data analysis), PowerPoint, and Visio.
• Excellent self-management, planning, organizational, presentation, and analytical skills.
• Attention to detail.
• Excellent presentation and communication skii
• Upper-Intermediate or higher English.
• Ability to work in a multicultural team.
  
  

Nice to have:

Experience with Contact Center Solutions.

Additional Information

All your information will be kept confidential according to EEO guidelines.