Network Field Engineer

Job Title: Network Field Engineer

Work Location: Delft, Netherlands.

Language speaking: Dutch mandatory

Type of Hiring: Permanent

Work Type: All 5 days in office and must go to the site and Driving license is mandatory.

Job Description:

Detailed Roles & Responsibilities:

• Must have basic Voice & networking knowledge Eg: Router, Switches, WLC, Fiber cable, Copper and Ethernet cable, multiple SFP types, power and Data Stack cables, Media converters, switch power modules (Cable + Adaptor), Access point power injectors, Bridging Converter
• Assist customer team if there is any support needed for Hands & feet Perspective
• Racking/ de-racking equipment or decommissioning of any hardware.
• Checking power status at site/device looking at the LEDs to identify any alarms.
• Ethernet/Fiber Cable swapping or checking the cable connectivity needs to analyze fiber faults with machine.
• Unpack, unbox, and inspect the equipment for physical damages before installation and make necessary arrangements for return of damage equipment.
• Perform all adds/change/remove and installations following an approved service request or RFC /Task, including network device refreshes.
• Visiting Site and following the security and Safety guideline.
• Technician must speak English as well as local language (Dutch)
• Labeling the devices.
• Coordination with onsite facilities team for Power and physical cable checks (Electrician, cabling technician, Onsite security).
• Create Standard Operating Procedure for all the Process’s for carrying out the work in order to support employees (Hands & feet Support Role)
• Create High level Design Document of Site Network
• Management of mobile phone subscriptions (H&F Support): SIM & New Mobile Allocation to employees – managing excel with new phones, SIM – replacement with configuration & hand deliver to end user
• Management of Paging systems (H&F Support): Managing inventory & replacing faulty parts as per contract with end company, Handing over new Pager to employee
• Management of walkie-talkie systems (H&F Support): Managing inventory & replacing faulty as per contract with end company, Handing over new walkie-talkie to employee
• Coordination with 3Rd Party vendors (Pager, Walkie Talkie, Mobile Phone, SIMS etc.) to provide E2E support
• Patching & cabling activities
• Keep the registration system updated & running for patching and cabling (All Patch & Cables are listed in this registration system)
• Installation of new Desk phones on Employee’s desk & provide break fix, configuration support to these phones as & when requested.