MIDDLE JAVA ENGINEER

Svitla Systems Inc. is looking for a Middle Java Engineer for a full-time position (40 hours per week) in Ukraine. Our client is an American software company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and hybrid cloud software. Every year, they orchestrate over 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of the client’s cloud, digital, and AI technologies, organizations can realize experience as a service, which is the vision for empathetic customer experiences at scale. With the solution, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel while also improving employee productivity and engagement. By transforming back-office technology into a modern revenue velocity engine, the client enables true intimacy at scale, fostering customer trust and loyalty.

Requirements

• 3+ years of hands-on experience with Java and Spring framework.
• Experience in MongoDB
• Familiarity with AWS services
• Experience debugging production issues in distributed systems.
• Proficient in version control (Git) and working within agile or semi-structured workflows.
• Comfortable analyzing logs, metrics, and application behavior in live environments.
• Strong communication skills and self-motivation to operate independently in a contractor role.
  
  

Nice to have

• Experience in CRM integration
• Experience in CloudWatch, and IAM.
• Experience with infrastructure-as-code (e.g., CloudFormation, Terraform).
• Familiarity with CI/CD tools like Jenkins, GitHub Actions, or CodePipeline.
• Understanding of security best practices for Java and AWS environments.
• Prior experience modernizing or migrating legacy systems
  
  

Responsibilities

• Investigate and resolve customer-reported defects in a timely and efficient manner.
• Perform routine system maintenance, including:
• Upgrading Java versions, frameworks, and third-party libraries.
• Refactoring outdated components for stability and security.
• Monitor, troubleshoot, and ensure high availability and reliability of the system in production.
• Collaborate with internal teams (support, operations, product) to understand issues and propose solutions.
• Contribute to technical documentation and handoffs.
• Implement and maintain automated tests and CI/CD pipelines where possible to support safe changes.
  

We offer

• US and EU projects based on advanced technologies.
• Competitive compensation based on skills and experience.
• Annual performance appraisals.
• Flexibility in workspace, either remote or in one of our development offices.
• Comprehensive medical insurance including dental and massages.
• Sport reimbursement program for onsite and online activities.
• Support of a healthy lifestyle, compensation for running events.
• Bonuses for recommendations of new employees.
• Bonuses for article writing, public talks, other activities.
• Personal loan budget available for long-term personnel.
• 20 vacation days, 10 national holidays and sick leaves.
• Maternity leave policy and family days off.
• Full compensation for conferences, courses, English classes.
• Free webinars, meetups and conferences organized by Svitla.
• Gifts for New Year, anniversaries, children, and more.
• Fun corporate celebrations and activities, regular lectures on various topics.
• Awesome team, friendly and supportive community!