IT Service Desk Intern

Luxembourg - Betzdorf

Role Description

Are you looking for an internship in IT starting in September for 6 months.

This is an exciting opportunity to become part of the Service Desk team in a fast-paced, global organization within an innovative and unique industry. Some areas that you may contribute in would be Incident Response, Request Fulfillment and maintenance activities for the IT ServiceDesk supporting over 2000 internal users.

A an It service desk intern, you will be responsible to :

• Request fulfilment operations such as deployment of new laptops and setup of new users, software installations and mobile phone configuration
• Managing users/devices using Microsoft Azure tools
• Participate in project activities
• Respond to IT related incidents involving IT provided resources (laptop, mobile device and applications)
  
  

YOUR PROFILE

You must have

• Student in Computer Science, IT Information Systems or in a related technical area
• Strong interest in media/telecommunications and technical interest in computers, operating systems and mobile devices
• Excellent analytical and judgment skills, experience with different operating systems such as Windows 11, Windows 10, MACOS, Apple iOS and Android
• Understanding of basic Cloud concepts
• Basic understanding of IT Service Management processes
• Ability to set priorities and to work under tight deadlines
• Work independently as well as with a team
• Ability to communicate at all levels
• Fluency in spoken and written English with additional languages considered an asset
• Able to work in Luxembourg (EU-citizenship or valid work permit for Luxembourg)
  
  

It would be nice if you had

• Strong interest in the media/telecommunication business and technical interest in computers, operating systems, and mobile devices;
• Basic understanding of IT Service Management processes;
• Basic understanding of Cloud concepts;
• Work independently as well as in a team;
• Easiness to communicate at all levels;
• Additional languages considered an asset.
  
  

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, click here.