Frontend Software Engineer, Global E-commerce (Governance Service)

Responsibilities
TikTok e-Commerce is a content e-Commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored and efficient consumption experiences while enabling merchants to access reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all.

E-Commerce's Governance Service is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities
- Take charge of the frontend development of Governance & Experience solutions for TikTok Shop in Singapore.
- Lead the development of scenarios like risk management, moderation, service-care, etc.
- Continuously enhance customer experience through quantitative service monitoring, alerting, and the utilization of data and operational dashboards.
- Research, design, and develop computer and network software or specialised utility programs.
- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications
Minimum Qualifications
- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.
- Possess excellent web technology skills, particularly in HTML5, CSS3, and JavaScript.
- Experience with any major JavaScript framework such as ReactJS, AngularJS, VueJS, or equivalent.
- Excellent problem-solving and analytical thinking skills.

Preferred Qualifications
- Experience with any major frontend technologies like Micro Frontends, BFF, Node build systems, asynchronous APIs or equivalent.
- Having experience in large-scale website architecture.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​
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Diversity & Inclusion​
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​