Strategic Program Manager

We are seeking a highly driven and adaptable Strategic Programme Manager with strong experience in logistics and supply chain-related business development or key account management. This role is focused on driving sales performance, deepening industry partnerships, executing capability-building programmes, and delivering top-tier service quality. The ideal candidate thrives in a fast-moving environment, is unafraid of targets, and takes full ownership of outcomes.

Key Responsibilities

- Sales & Performance Management

• Set and manage annual, quarterly, and monthly sales and performance targets for programmes and initiatives.
• Monitor progress rigorously, identify gaps, and implement corrective measures to ensure targets are met.
• Design and launch new initiatives or service offerings to drive market relevance and value.

- Stakeholder Engagement

• Plan and execute industry networking events and corporate engagement activities in line with budget and objectives.
• Facilitate executive-level meetings and site visits with key partners and stakeholders.
• Cultivate strong, lasting relationships across logistics and supply chain industry players, business associations, and strategic collaborators.
• Represent the organisation in sector events and industry forums to strengthen visibility and relevance.

- Service Excellence

• Review documentation and ensure operational processes are accurate, complete, and in compliance with internal quality standards.
• Provide consultative guidance and solutions to partner organisations throughout engagement and delivery.
• Coordinate with internal teams to ensure consistent, high-quality service delivery and client satisfaction.
• Uphold a standard of excellence across all outputs — ensuring accuracy, timeliness, and professionalism.

- Leadership & Innovation

• Demonstrate personal leadership and accountability, and lead cross-functional collaboration where required.
• Develop thought leadership content that positions the organisation as a key contributor to the logistics and supply chain sector.
• Drive continuous improvement in both functional and behavioural competencies for self and team.
• Innovate and refine programme design to meet evolving industry needs and deliver meaningful impact.

Requirements

• Strong background in business development or key account management within the logistics and supply chain sector.
• Results-oriented with the ability to set and meet aggressive performance goals.
• Skilled in stakeholder engagement, relationship management, and executive communication.
• Creative problem-solver with a strategic mindset and strong execution capabilities.
• Resilient, proactive, and adaptable in a fast-changing business environment.
• Takes full ownership of work and demonstrates a high standard of professional excellence.