Datacenter Technician & Network Security

Company Description

Welcome to SkillHuset, your gateway to a world of opportunities and excellence. Our platform bridges the gap between consultants and leading companies that recognize and value your skills. SkillHuset connects experts with organizations that appreciate their expertise and provides a pathway to career advancement. We are dedicated to fostering an environment where talent thrives.

Job Description:

Required Skills:

Datacenter / Hardware / Cable Management / Troubleshooting / Root Cause Analysis

Required Qualifications:

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) of experience supporting IT equipment or related technology.

Service Delivery:

Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specifically written instructions provided via checklists, guides, standard protocols, emails, guidance from other technicians, and/or direction from management; escalates resolution of challenging or complex tasks to others as needed to meet Service Level Agreements (SLAs) and may perform tasks in tandem with other technicians to comply with procedures and safety protocols.

Performs basic diagnostics and troubleshooting with guidance from experienced technicians and by following standard procedures to identify the cause(s) of issues and replace faulty components with minimal customer and business disruption; escalates troubleshooting complex issues appropriately.

Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures seeks clarification and guidance from more experienced technicians as needed; escalates complex decommissioning work and discrepancies in projects or tickets to senior or lead technicians when appropriate; processes data-bearing devices for destruction or confirms any data contained have been eradicated.

Managing Services:

Contributes to issue tracking through escalations by asking questions and seeking guidance on timely resolution of issues from more experienced technicians.

Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT); may complete additional training to obtain or maintain relevant role certifications.

Data Center Work Environment:

Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate tools and Personal Protective Equipment (PPE) for assigned tasks; adheres to and promotes a culture of safety, takes action and alerts others to safety concerns and/or incidents; participates in Get Out And Look (GOAL) safety observations.

Ownership:

Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.

Maintains an effective client focus on understanding the impact of their work when completing tickets and assigned tasks.responsible for maintaining and troubleshooting

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Skillhuset hiring an experienced Network security engineer

Location-Skövde, Sweden.