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AEROCONTACT

Aircraft Warranty & Claims Administrator (m/f/x) - Luxair

AEROCONTACT
Luxembourg · Full-time · Executive
Main Duties

  • Submit warranty claims to the manufacturers or suppliers for all aircraft parts failing while under warranty coverage or showing apparent defects in material, design and/or workmanship.
  • Reclaim parts and labor associated with warranty repairs performed.Ensure that other stakeholders of Luxair Technics provide and document the necessary data to successfully submit the claims.
  • Pursue remedies offered by airframe and engine manufactures, as well as vendors, for implementing Service Bulletins or Service Letters.
  • Claim warranty coverage on aircraft heavy maintenance work performed by external maintenance and repair organizations.
  • Process warranty related orders efficiently.
  • Establish KPI for warranty management and develop a reporting dashboard to monitor performance. Review the warranty process and suggest/implement necessary adjustments.
  • Collect data and maintain up-to-date files on insurance related Accident & Damage claims

Required profile:Minimum required criteria

  • Provide a secondary education or equivalentTechnical knowledge
  • Strong negotiating and contracting skills to enforce Luxair’s warranty demands.
  • Show strong organizational skills
  • Be fluent in English, both written and spoken
  • Be proficient with standard office applications
  • Have a good sense of priorities and attention to details
  • Be capable of working independently as well as in a team
  • Maintain the strict confidentiality of the data

Desired or to be acquired criteria

  • Have a previous experience in aviation environment, preferably with Boeing or Embraer a/c types
  • Have good knowledge of EASA Part-145
  • Show user skills in the software used in Technics

The ideal candidate

  • Have a previous experience in a similar position
  • Knowledge of Luxemburgish or French is considered as asset

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Country Guide

Luxembourg

High-value international enterprise and fintech hub

Posted
Jul 21, 2025
Type
Full-time
Level
Executive
Location
Luxembourg
Company
AEROCONTACT

Industries

Staffing Recruiting

Categories

Finance Sales

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