IT - Administrator

Join a dynamic team at the forefront of transforming mobility and enabling the transport transition. We are looking for an IT Support Specialist to provide first-line technical support, ensure the smooth operation of our internal IT systems, and collaborate on key technology initiatives.

• Accept, process, classify, and respond to incoming fault reports and user issues

• Serve as a first point of contact (1st-Level Support) for internal users

• Ensure users are properly equipped with the necessary hardware and software in accordance with established standards

• Configure and administer client and server infrastructure, including mobile device management

• Actively participate in ongoing IT projects and digital transformation initiatives
  
  

• Basic to intermediate experience in IT support, help desk, or system administration

• Solid knowledge of Windows/Mac operating systems and standard office applications

• Familiarity with hardware configuration and troubleshooting

• Good communication skills and a customer-oriented mindset

• Ability to work independently and as part of a team
  
  

• Experience with mobile device management (MDM)

• Familiarity with ITIL processes or similar support frameworks

• German and English language skills (depending on company requirements)
  
  

• Great Working Atmosphere - A positive and supportive team environment

• Variety - Diverse and engaging tasks with a national and international scope

• Impact - The chance to play a key role in shaping the future of sustainable transport and mobility
  

Venquis is acting as an Employment Agency in relation to this vacancy.