Chief Business Analyst

We are seeking a seasoned Chief Business Analyst with extensive experience in the insurance industry to lead critical digital transformation projects.

In this position, you will collaborate with internal and external stakeholders to enhance and modernize customer-facing insurance platforms. You will play a key role in bridging business goals with technical execution, providing strategic guidance to leadership, and ensuring the successful alignment and delivery of the product roadmap.

Responsibilities

• Act as a Product Owner proxy, working closely with offshore teams to define scope, priorities, and user needs
• Engage with senior stakeholders, including Directors and executives, to gather, refine, and prioritize business goals and key features
• Develop and refine business requirements, transforming them into comprehensive technical specifications for insurance portals and related systems
• Collaborate with cross-functional teams to manage the backlog, plan sprints, and refine requirements
• Proactively identify delivery obstacles, escalate risks when needed, and coordinate solutions with business and technical leads
• Shape the product vision and high-level requirements, ensuring alignment with business objectives and delivery strategies, while supporting the creation of user stories, acceptance criteria, and business rules
• Maintain a clear connection between business needs and delivered solutions, verifying that outcomes meet expectations
• Coordinate across multiple teams and vendors to ensure clarity and consistency in deliverables
  
  
  

Requirements

• A Bachelor’s or Master’s degree in Computer Science, Business, or a related discipline
• At least 7 years of experience as a Business Analyst or Lead Analyst working on digital transformation or customer-facing portal projects
• A minimum of 2 years of experience managing teams or leading within a business analysis capacity
• Recent and relevant experience in the insurance sector, including Property & Casualty, Life, Health, or Specialty lines
• Strong understanding of Agile practices, including Product Owner responsibilities and Software Development Lifecycle best practices
• Proven ability to work with offshore development teams, ensuring effective collaboration across time zones
• Exceptional communication skills with the ability to engage and influence senior leadership and executives
• Advanced facilitation skills, capable of leading workshops, planning sessions, and cross-functional meetings
• Fluent in English, both written and spoken, at a C1 level or higher
  
  
  

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn