Manager - Product

About the company:

Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel Company

Elevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.

About the role

We’re looking for an extremely entrepreneurial product enthusiast to help innovate and execute product initiatives across the flights vertical. The ideal candidate has a background in ideating & building solutions for real customer problems. In this dynamic role, you will deep dive into finding out what really motivates travelers and build solutions to enable travelers.

Responsibilities

• Collaborate within an integrated team (UX, Product, Tech) to create new features across web, mobile, and native app platforms, ensuring a consistent user experience.
• Use analytical methods to focus on high-impact solutions for identified problems, delivering maximum value to users and the business.
• Translate customer and business goals into measurable results throughout the product life cycle, tracking progress effectively.
• Collaborate with other product teams for expansion into new verticals, leveraging opportunities for synergy.
• Work with Marketing, Content, Finance, Data, and Business Operations to implement enhancements efficiently.
• Actively participate in ongoing qualitative and quantitative research to pinpoint and prioritize customer problems, driving product improvements.
• Conduct A/B tests using tools such as Split.io or Amplitude to enhance features, maximize product value, and improve the user experience.
• Translate experiment findings into user stories and criteria for smooth implementation by development and QA teams.
• Drive team performance using scrum practices, ensuring quality and timely delivery.
• Lead scrum ceremonies and processes to ensure high-quality and timely deliveries.

Profile Requirements:

• Bachelor's or Master's degree in Business, Computer Science, Engineering, or related field.
• Proven experience (min 3 years) as a Product Manager within the travel and tourism industry or similar industry, demonstrating a track record of successful product launches and improvements.
• Strong analytical skills including proficiency in SQL for data analysis, experience in reading and interpreting data from Tableau dashboards, and capability in navigating Google Analytics and Amplitude.
• A data-driven approach to decision-making, leveraging insights derived from various analytical tools to make informed and insightful product decisions.
• Experience in translating data insights into actionable product improvements, iterating based on user behavior and market trends to drive product success.

Ideal candidate

• Prioritizes a customer-focused approach in problem-solving for mutual benefit.
• Always curious about customers and business, seeking insights to enhance products.
• Experienced in agile methodologies like Scrum for efficient collaboration and development.
• Skilled in crafting clear user stories for effective team communication.
• Proficient in tools like Tableau, Google Analytics, Amplitude for informed decision-making.
• Proficiency in API endpoints, considered advantageous for seamless data exchange in feature development.
• Proficiency in Arabic for effective communication with Arabic-speaking stakeholders and Saudi customers.

Being you @ Almosafer:

At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.