Senior Product Manager

Impress is the #1 chain of orthodontic clinics with fully digital processes in Europe. We have

revolutionized the invisible orthodontic sector with the best team of professionals

specialized in making people smile and using the latest technology for the diagnosis,

treatment, and follow-up of all cases.

To do this, we develop both web and mobile products for users, as well as internal software

for clinics, and together with the ML department we are changing the whole industry.

Our business model, a true combination of medical expertise and digitalization has been

recognized in the top fastest-growing HealthTech companies by Forbes and we are

currently listed as a LinkedIn Top 10 startup!

We are seeking a Product Manager who will own and enhance the sales journey within Smilehub, ensuring the platform empowers our clinics, sales teams, and patients for optimal outcomes. You will work at the intersection of technology, operations, and customer experience to drive business growth while creating frictionless user experiences.

Key tasks:

• Own the Sales Journey: Lead the development and optimization of features that support sales processes, from patient acquisition to onboarding, ensuring an intuitive and engaging experience for both clinics and patients
• Collaborate Across Teams: Work closely with cross-functional teams (operations, sales, marketing, and engineering) to define and prioritize requirements that align with business objectives
• Data-Driven Decision-Making: Leverage user feedback, data analytics, and business insights to identify bottlenecks in the sales funnel and opportunities for innovation
• Feature Development: Define and manage the product roadmap, detailing new features, updates, and integrations to support the sales team and improve clinic efficiency
• Technology Champion: Be a driving force in transforming Smilehub into the go-to digital platform for clear aligner management by embracing emerging technologies
• User Empathy: Advocate for sales reps, clinic staff, and patients by understanding their pain points and delivering solutions that delight

Requirements:

• Experience: 3-5+ years as a Product Manager, ideally in health tech, SaaS, or sales-focused platforms. Experience with clinic or operational management systems is a plus
• Customer-Centric Mindset: Strong ability to identify user needs and translate them into actionable product features
• Analytical Skills: Data-savvy with experience in leveraging analytics tools to drive decisions and measure product success
• Collaboration Skills: Proven success working with engineering, design, and business teams in a fast-paced environment
• Agility: Comfortable with ambiguity and ready to pivot as business needs evolve
• Tech Know-How: Understanding of Agile methodologies and tools like Jira, Confluence, or similar

What We Offer:

• 27 Paid Vacation Days to ensure you have ample time to relax and recharge
• Sick Leave Coverage for when you need to focus on your health
• Enjoy Spanish Public Holidays on top of your vacation days
• A company-provided laptop and necessary equipment to help you excel in your role
• Exclusive Teeth Aligner Benefits as part of your employee perks
• A modern, vibrant workplace where collaboration and creativity thrive
• A team that feels more like a family, with plenty of laughs and support along the way
• A stylish office in a prime location, perfect for inspiring ideas and good vibes